Customer Ratings & Reviews

You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

The cashiers was very Helpful and Courteous. The team member was Very Polite and Helpful when assisting me in loading the purchase to mr vehicle.

Always have to be protected with big ticket items. You need to feel confident that if anything goes wrong you are taken care of.

I have not had to use the service as of this moment. However, I am happy to know I. do not have to worry if I ever do need service.

I brought the Hisense 70" Tv and it was working fine until it started blinking in and out and finally it will not come on at all. The sad part about it the TV quit working 2 weeks after the 2 year protection plan expired. I thought that we would get some kind brake or grace period but they told me I was just stuck with the repairs! 2 weeks? I think I should have been given a break!

I love the warranty system they have they stand by what they say they will always help you with the problem unlike other stores I think bestbuy has the best program

I could not have a computer, printer or tablet without Geek Squad. I can't praise them enough. They have saved me more times than I can count. They are on speed dial.

Great service. On time. The help that one expects from a technical group.

Very happy that we originally had a service plan because we needed a replacement TV when something and the service plan covered the whole cost.

Fan of the Geeksquad. They are always polite and helpful

Geek Squad is the Bomb!! They are always and time, professional, and fast.

I purchased this protection with the above Samsung TV and wall mount. The previous TV had problems after purchased and was finally replaced with a new Samsung TV with the protections.

Haven't had need to use this yet, and hopefully won't have to. But with other Geek Squad Protection Plans I have always been more than satisfied with the results.

You should always protect your products with a protection plan

Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

So glad we know we have a minimum of five years of zero problems with our new TV. The cost was minimal being less than Squaretrade would have been when purchased with the Geek Squad installation, and better coverage. Thank you Best Buy!

Good coverage and gets the work done fast and very reliable.

I got the warranty on my electronics to avoid any hassles post purchase and so far the product has been great and therefore no complaints. Even though I have not had to use this service, the fact that I have this service gives me a peace of mind.

Reliable customer service, quick response times on work orders to the house, and easy to get reimbursed so you can get your technology back up and running ASAP!