Customer Ratings & Reviews

I bought the 5 year warranty and well worth it. My tv started acting up the last year of the warranty and I called best buy and they quickly brought me a brand new tv.

The representative was very helpful and friendly she explained everything to me

I am so happy I purchased the 5 year protection! It gives me peace of mind knowing that my TV will be fixed in case anything happens to it!

Just love them i call them and answer my questions not only that they sent someone out to check it out

Geek Squad has always been Best Buy's bread and butter. Even if they did not help me set up my TV or desktop computer I know they are always a phone call away.

Anytime I go to Geek Squad they are always very efficient. Keep it up y'all!

The protection is mediocre, and dosnt cover a lot of things, you don’t get a choice of replacement, even if you spend 5000 on a tv, you get the equivalent to the tv spec(wich could be next years 200$ tv,)

I decided to purchase this with my new item specifically for protection purposes. Not sure of all of the benefits yet as I have not needed the services.

I hope I never have to use the warranty. However it is reassuring to know I have it in place just in case.

Geek Squad 5 Year Protection Plans pay for themselves in the long run

Purchased Geek Squad protection for my new tv. The peace of mind was worth it to me. But honestly hope I never need to use it because using it means I had a problem

Geek squad has the best plans available anywhere for great warranty and repairs and /or replacement of damaged equipment. Their customer service is unsurpassed!

It's very reassuring knowing that we have this in case anything goes wrong. Haven't had to use it yet

I was so excited for my first big tv purchase, but there was no way I was leaving the store with out protecting my investment and it’s def worth getting Exsp as prices of tvs continue to rise

Purchased service because home computers had been hacked. Service was helpful and reassuring and timely and professes appropriate support for the future. Also assuring. Good deal re: price and promises.

I like the warranty for the price which includes the Geek squad!

It's simple...electronics can fail...no matter what you pay for them so why not buy protection that covers it all (for the most part). I would buy electronics of any kind without this protection!! It's insurance.

They set up my first tv pretty quickly. Smooth process.

[Employee of bestbuy] One of the best tvs on the market for gaming. Amazing UI as well

The quality of equipment really interferes with geek squad interaction. Since initial instal and set up they’ve been great in answering questions and troubleshooting