Customer Ratings & Reviews

I think that the person I was speaking with on the phone was very hard to understand so I called back again and I reached someone that spoke more clearly.They did take care of my problem so I would rate it's a four out of fiveonly because it was hard to understand the person and it took too much time to talk to someone because they tried to get you to talk to the computer untill you tell the computer many times (You need to speak to someone). So everything else is great except for those two issues.

Member came out to check tv, unable to repair so they refunded full amount of purchase.

Just what I needed to make sure everything goes right a backup plan and it's five year plan is that backup plan..

Makes purchasing a pricey item feel good knowing that if any should happen your gadget is protected and guaranteed checked, repaired or even replaced.

[Employee of bestbuy] Love getting protection plan. It is always better to be safe than sorry. Definitely reccomend

Many people tell me these warranties aren't worth it. My Hisense TV started to fail 4 years into ownership. Called BB protection and since they no longer sell that model had me pick out a new one at the same price (Found one that was pricier but on sale) and they delivered the new TV and took the old away the next day. Great service.

I’m glad I added the 2-Year Protection Plan to my purchase. It covers accidents like drops, spills, and power surges, giving me real peace of mind. Signing up was fast, and customer service was helpful. The price was fair, and there are no hidden fees if I ever need to file a claim. Definitely worth it to protect a big investment.

Bestbuy warrenty programs are the best! Hassle free!

Love the game Ive been waiting for very realistic

Great Service has Solved Problems. and transferred data from old PC to my new one

Always like a good protection plan just incase something happens.

Excellent I recommend them 100% thank you for a great service.

Geeks are amazing and should be supported forever and always! But thanks for having the unforeseen I don’t and fixing my thangs

5 years protection is a great thing to have if anything happens within 5 years i can have the tv fixed and that's great service

Yes, by all means I highly recommend that Geek Squad, be contracted as your service provider in your investment in purchasing your TV…

Thankfully hadn't had to use it as of yet but I have a toddler so it's only a matter of time and they're super helpful with questions

I have used the Geek Squad and had. My problems solved without hassle and fast. Crew of the squad were well informed.

The Geek Squad service is the best in the business. I always by my TVS from Bestbuy because of the Geek squad service

This is a great thing to add to your purchase for piece of mind.Any problems they will fix or credit you full purchase price.No better offer out there the Geek Squad is the way to go

Piece of mind for my investment. If anything we're to go wrong they'll fix or replace (hope to not have to use)