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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 491 Showing 9,801-9,820 of 30,833 reviews
  • Rated 5 out of 5 stars

    Necessity for big purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it but if I do it will be worth it. I have used geek squad protection before and it has been very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad Coverage on a previous TV and it had some damage to the screen after about a year and it was not fixable so Geek Squad Coverage covered us for a replacement TV. So we always get the coverage now. Its a good plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad it GREAT !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been there when I called for support or taken my computer to the Burlington, WA store, and solved my problem(s). Great service Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture and love the size. Best tv purchase ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they held up to there end of the bargain. well worth the money spent. get it for any major purchase. great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this added security for the new 65” Samsung TV. I hope I won’t need it, but with the cost of these large TV’s it can’t hurt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is customer friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were helpful and friendly. Helped me each step of the away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Geek Squad protection plans for all of my electronic purchases. I am very pleased with the help I get from the Geek Squad agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very assuring to know I have protection in the future. I always want help to resolve issues and geek a Squad is excellent in assisting customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very easy to setup and configure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my fire Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team helped me by installing and connecting all my devices and very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the prjce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth buying this extra feature. If something was to happen and they cannot resolve the problem they replace your part for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mynd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford the extra $$? DO IT. IT's a gamble if you'll ever use it, but hey...Insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with our TV to give us peace of mind if something happened to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan over the manufacturer warranty at a super price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentleman was very polite about why he could not fix my broken television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get That Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the protection plan if you're doing big spending! An extra $130 to prevent yourself from having to spend another $1500 again goes a looongg way. Protect your investments, your money is important

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Burned by my Westinghouse purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 yrs ago, I bought a 65 in Westinghouse and did not get the geek squad. The set had all sorts of problems. It was supposed to have in home warranty but Westinghouse wouldn’t honor it. I did not purchase the geek squad for that set so this time i am not taking any chances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one if the best investments that I made if I have a problem just call them up and they come to your home and fix it if not they replace the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't usually purchase extra warranties for our products but Best Buy has a very good reputation for making good on the warranties. Our previous experience with Best Buy warranties has been very good.

    I would recommend this to a friend