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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 513 Showing 10,241-10,260 of 30,833 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay insurance. I’m only writing this to get the entry for the gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind. Habe purchased these plans for other products and been happy with the service. Geek Squad takes care of you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old tv died abruptly and they tried to repair it because it was covered. It couldn’t be fixed so they returned all of my original purchase price! I bought another TV with it. I’ll always get this protection on TV’s. They don’t make them like they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a lot of electronics so this really pays for itself in the long run. They service and update my computers for free with this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my dryer quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lengthy time to get to someone but in-home service has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Price to Pay for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not one for buying warranties and hopefully I won't have to use it but the price was right for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks are the best at repairs and knowledgeable about most electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. no need for service at this point but its only been a couple months. Hopefully I'll never need it but feels good knowing it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it, used it, and never looked back. Its great peace of mind with more expensive products. I would highly recommend. Just do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is good to have this plan I have 3 tv but I still haven’t use the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when I had my old tv and it broke, it was fixed almost immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay the extra money for the warrantee for the piece of mind. It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me great ease of mind with my new tv, if anything happens they will send geek squad out and fix the issue right there in my living room!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only used it a few times

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever done. Any issue I bring it back and it’s repkaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Zander. Thanks for sharing this with us! The protection plans really are nice to have just in case something goes wrong. I love the peace of mind it provides. Please let us know if you have any questions we can answer for you!

  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my geek squad protection for different items and they’ve always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Window reversible fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reversible fan for the window fits perfectly for those hot sexy nights after a cool ahower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, havent needed to use it though, but its thete if I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help.

    I would recommend this to a friend