Customer Ratings & Reviews

I manly got this protection due to Lg oled Tvs having a chance to get a burn in image & geek squad is one of the only places to cover it. I'll give it 4 stars due to it being a very expensive for the coverage

Really helpful and is a must when purchasing expensive items.

the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.

Alway get the plan. I know they cost extra money but on big ticket items it is a must. Everything breaks now because of the low cost electronics.

Great extended warranty for the price as a my Best Buy member. Hopefully won’t have to use but glad to have the extended coverage.

Highly recommend this protection plan. Best Buy will replace the item if it cannot be fixed. They will give you your purchase price towards a new item. Best warranty I ever purchased.

My tv starting having issues after about a year and a half they came out and replaced my tv.

Always good to get protection. Especially on all electronics. Though sometimes geek squad will give u a hard time. (At least in my stores anyway)

Great knowing that if my tv gets damaged I have this. The peace of mind is worth the small price.

I have had and needed to use BB's protection in the past. I would recommend it to anyone who is making a large purchase. For big ticket items, it is NOT a scam and totally worth every penny.

The geek squad agents are courteous and understanding. Not pretentious at all even helped me understand in non tech savvy terms what my issues were

I purchased the geek squad protection plan just in case something goes wrong with my TV. You never know! And it's great knowing I have this protection even after the manufacturer's warranty runs out.

I had to protect my new purchase and I was told to get the geek squad and it was one of the best decisions I made so that I can protect my item

Nice having the piece of mind that Best Buy stands behind the products hat they sell. Haven't had to use them yet, and hope I don't have too!

Dependable great team ask all any questions new items

DO NOT BUY ANYTHING WITHOUT IT. WORTH EVERY PENNY IF YOU LOVE YOUR PRODUCT! PERIOD. A very good investment, cheap, and hope you don't need it.

I needed a repair on my phone and went to geek squad. I was very satisfied with their customer service ! Will be back again

Purchase of the five year warranty for my TV with a great decision. The price was less than $200 for my 75 inch TV for five year contract. Well worth the money.

I havent really used my warrenty but you can never go wrong with getting extra protection. If you have pets or kids then its a must have!

I have never had a problem with the 5 year warranty