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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 517 Showing 10,321-10,340 of 30,833 reviews
  • Rated 5 out of 5 stars

    Awesome Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and professional. We had the install our tv and soundbar. Did a great job. There was an issue that crept up and we were able to schedule a reinstall with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can sit back and enjoy my sound bar knowing that its protected no matter what happen it and protected by a great company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have with all new tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you know, even tvs have a ton of tech and software in them. All of the new consoles and 4k tvs are very expensive, so I highly recommend purchasing the 2yr geek squad plan through best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always cover with GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced another TV with this one when Geek Squad determined they would not be able to fix the other one economically. I highly recommend covering all of your available purchases with Geek Squad Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using Geek squad is so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue trying to figure out how to work our new tv. We called and the tech talked us through the issue. It was so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan covers burn in on oleds would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the protection of the Geek Squad. Their professional, knowledgeable and they take the time to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased geak squad before and they are very good and much better than most warranties, and if you need them they will be there for YOU !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty for my electronics just in case something happens or goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this protection, along with the gift of a notebook. I truly appreciated, the added protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV only lasted 2 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the Hisense 70" Tv and it was working fine until it started blinking in and out and finally it will not come on at all. The sad part about it the TV quit working 2 weeks after the 2 year protection plan expired. I thought that we would get some kind brake or grace period but they told me I was just stuck with the repairs! 2 weeks? I think I should have been given a break!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable technical support both on computer/tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote ability to fix my TV and the in house installation as well as previous visits in store with computer ended up with all fixes with courteous, professional and timely service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way more than I expected definitely worth the money-and superb performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with return/ exchange. Gave some piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE and GREAT PROTECTION would not do without it has same me a lot of $$$$ in repairs and services over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the protection for my big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use the geek squad yet because my TV is working fine but you never know and it’s always good to have protection for your high priced item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this option so much better than other places warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get this if you buy something expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is All THAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy a product without it! It has saved me several times with products I purchased. Especially my FIT Bit. I never have a problem with getting items replaced. Well worth the investment.

    I would recommend this to a friend