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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 523 Showing 10,441-10,460 of 30,835 reviews
  • Rated 5 out of 5 stars

    Good Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent service for all products without it we would have to send it directly to the consumer and it will take them a long while for it to be fixed... Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best company love the insurance on the products that I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've purchased several appliances and computers from Bestbuy. It is great to be able to have Geek Squad service for all of these items for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the plan. Without the installation. The plan covers everything that i could possibly expect to happen to my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service With A Smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have 2 laptops serviced and Best Buy repaired them with no problem, at no cost and in a timely manner. That's what I call great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made it so easy. Took my computer in for repair and was in and out in 5 minutes. Love my geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a good thing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have to say is this.... why go drop off my computer when I can have them remote join and fix the issues? Not to mention link my printer to the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service from the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I purchased a warranty at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a tv that replaced one from lightning damage, it was 3 years old and I wish I would have had the protection on the previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv the my life thanks Best Buy forever Samsung 77”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can fix anything you buy at Best Buy in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the service, but I’m glad I have it. I recommend extended warranties for most electronic products purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite good communication and very helpful. Fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guiles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome they came out and set up the new computer and showed my son how to use it properly and how to stay away from viruses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet! Very reasonably priced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for an investment. Can't beat the value of what you get. Haven't used it yet but coworker had to use it on a TV and after getting a lemon TV, BB gave him a newer and better TV that he had paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful services and excellent quality and is exactly what I need for my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out to see what was wrong with my TV. Professional and replaced my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad more like team get it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need a repair on my electronic items geek squad is always do nice and they resolve my issues!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave store without this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended you get this warranty best money we’ll spend for my product

    I would recommend this to a friend