Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30369 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 525 Showing 10,481-10,500 of 30,369 reviews
  • Rated 5 out of 5 stars

    great protection plan for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for 5 years i think it worth the money. I had a protection plan on a computer 7 years ago and had problems with monitor and they replaced the monitor without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contracts make sense

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just makes sense to get Geek Squad - they helped me set up my computer (and my husbands) plus you get coverage for 5 years - best deal in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a big purchuse without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it! You never know what might happen or if after the manufacturer warranty runs out what might happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    canceled my 2yr warranty on tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to sell the tv I bought from best buy cause it was never being used, and I was wondering if I could canceled the warranty on it. since I sold it to someone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it, used it, and never looked back. Its great peace of mind with more expensive products. I would highly recommend. Just do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER SERVICE DELIVERED MY TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and support. Very much respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tv quickly!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and polite. They are truly experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, easy replacement for 55" tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEVER buy anything without Geek Squad Service Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEVER buy anything without Geek Squad Service Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    scam….

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance is a scam; it doesn't cover anything. It covers the same things as the manufacturer, and the manufacturer covers them for free. I recommend you don't buy it; it's absurd and ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Just In Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good options to have. Although I haven’t used it, it’s good to know that it’s available if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feeling knowing my TV is covered for an extended period. If I never need it, even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty helps a lot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a waranty helps you in case you have problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad offers solid assistance and protection when it comes to best buys tech. Really happy i purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Year Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase when my wife gets a new phone. Not That expensive and gives me peace of mind. Have not had to use it now or in the past thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good phone. I have had it for a couple years and I have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, always purchase with electronics l. Piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranties are pain free and reasonable considering the fail rate these days. The pros will advise against it. But the minute you are out of warranty and it breaks, you'll be paying a whole lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with any big purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is a nice thing. With protection i can enjoy my TV to the fullest without worrying like a helicopter parent.

    I would recommend this to a friend