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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30838 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 539 Showing 10,761-10,780 of 30,838 reviews
  • Rated 5 out of 5 stars

    Not getting coverage gives me anxiety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't go without it for my TV. Worth it for such a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always available and are fairly knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does not disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does not disappoint! Know that I have this protection for me new TV gives me peace of mind on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was kinda pricey, but worth the piece of mind if you have issues with your device they replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jason. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my television up to the second floor of my apartment complex and we’re very personable. I was very pleased with the service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service just for extra precautions and security knowing that I could count on the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Problem Solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have made a better purchase. Geek Squad is the best. Whenever I reach out to Geek Squad with an issue it is resolved in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought the extra warranty on are T.V just for the future far so good we love it are would buy it again and again thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by skilled people. They were super courteous and clean too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is by far one of the best in its category. It gives little to no issues and ensures a great user experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & careful delivery — appreciated!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered our big new tv quickly & carefully — having purchased it online only a couple days before. Happy it arrived so soon!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like having additional protection plan thank you again my first roku tv came with a cracked screen & geek came out & replace in one week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents went a step above and put my 65 inch TV stand on and set the TV up on the cabinet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Warranty Service on the planet! It’s awesone to have a great backing to your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best warranty service in my area. Worth the purchase, they make exchanges hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome never had problems with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always knows how to provide an absolutely marvelous service. They are always so friendly, professional and they get the job done!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clearly explained our warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always helpful to answer our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchased GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and have yet to use it. It makes me feel comfortable the GeekSquad is there if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy Geek Squad Protection and Service. They are always professional and provide exceptional customer service and support.

    I would recommend this to a friend