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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 558 Showing 11,141-11,160 of 30,840 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there when you need them. One call and they schedule an appointment. Very good service

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 4 out of 5 stars

    new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all of my stuff did not transfer over to my new computer. no virus protection transfer had to do it myself. thats what i paid for so i wouldnt have to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind. get the coverage its worth it. dont miss this to protect your investments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding value when it comes to saving you money and having the right type of insurance to replace your phone parts or the phone itself for a two year period.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service for one of my products and I wasn't pleased with the turn around time. The flipside is that my product was fixed and working properly upon it's return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Needed Extended Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An addition to any product which allows for peace of mind in the event of technical malfunctioning. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I don’t have this. My television was not mounted. The guys were very careful when delivered. They stayed 6ft at all times...good job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty to protect my investment and provide me with peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Colors are vivid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors and contrast are amazing. Dimming zones are really good. Did turn off on me a few times and had to be reset. No issues since connecting an appleTV to it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service in my home is great. Installed TV. Installed new laptop, all FREE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Our 4 year old TV died..we had the 5 year Warranty.. came in HANDY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! It’s worth all the money! You can’t go wrong when it breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement TV and I love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate, clear picture, free channels!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for 2 years - absolutely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and for 2 years. Yes absolutely worth it. Used protection plan on another item previously purchased and no problem with getting a replacement. Always purchase protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty money combined no questions asked for turning anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used...YET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service yet but I am confident that Best Buy would take care of our purchase. Have heard great reviews from others who have used the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are very good. I usually always add the protection for any reasons because the geek squad makes it easy to get anything fixed or find problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick appointments and resolution. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Protection, It gives me peace of mind if the manufacturer's warranty expires after 12 months. Reasonable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took the time to explain every feature and details

    I would recommend this to a friend