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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30842 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 580 Showing 11,581-11,600 of 30,842 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price on the 5 year plan especially with the total tech support for further reduction. Always good service on phone for repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung KS8000 TV and I t is awesome. I also purchased the Geek squad protection because its worth it. I have used it before on other products and its well worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sure won’t use it but it’s good to have the warranty just in case. You never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone buying any Samsung product should definitely buy the warranty. Their quality has gone down in the last 5 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased a new Samsung TV, and decided that a protection plan was a good idea, so that we dont have to worry about sending a huge tv back to Manfacture. Best Buy will handle if a problem arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to Use it yet, but was very cheap for only 2 years. Have used geeksquad before and they work fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 2-Year Standard Geek Squad Protection on my 43" Toshiba tv, although I have not had to use it, it is nice that I have the peace of mind in case I have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay for ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection in case something goes wrong especially electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I have said before, get the protection plan! Huge convenience factor if you need it! Best Buy. And great geek squad service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a warranty is the right thing to have, but adding more protection is just Smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know why I’m here. Protection plans cover a lot of things for longer periods of time & easier to swap out or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future Proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a tv we bought our granddaughter at college so if anything goes wrong she can simply take back to Best Buy no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have as extra piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to add extra protection to my Sony Bravia 43" 4k tv. Now even tho it says 2yrs really your only getting the 2nd year and the first yr is covered under the manufactures warranty. Really BB needs to either sell 1 yr warranties or 3yr warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very reasonable. Hopefully we will not need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, got my Tv replaced no problems. Sad i had to use it but overall it was fine. Got an even better TV in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program really works. My tv went out and it was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-Year Standard Geek Squad Protection O

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5-Year Standard Geek Squad Protection Overall rating* Excellent Your review*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan to protect a product. Hopefully will never need but have just in case

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Been squard warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty program at an affordable price. Coverage is more than any manufacturing warrant I've ever came across

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green squard warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding warranty. Covets just about anything that could go wrong. Covets from power surges to accidental mishaps

    I would recommend this to a friend