Customer Ratings & Reviews

I normally stay away from the additional protection services on any products I purchase, but this one really saved my butt. I bought a floor model of a large screen high definition TV. Over time, I noticed thick lines on the screen and discoloration. It was most noticeable when there wasn't much action on the screen and if large areas pf solid colors were displayed. As it turned out, the LED screen was showing remnants of the demo mode screens that would run constantly in the store. The protection plan allowed me to get %100 of my purchase price back, providing it was spent at Best Buy. I ended up getting a new 55" TV.

Unfortunately I have never had the opportunity to use.

I like the protection best buy offers, always does a good job IF something goes wrong

Good "backup" to have, we just just hope it is. not needed!

Tv works great for the purpose of needing a Tv last minute!

Best tv I've bought. No issues. Easy to use. Love it

Did extensive research for a 75” television before purchasing and it does not disappoint! Excellent picture quality and the 75” uses a different panel than the other sizes that’s bright and has a fantastic wide viewing angle, making this perfect for a living room. Coupled with the 2 year manufacturer warranty and optional added coverage from Best Buy, it’s almost impossible to find a better deal.

They arrived on time. Did what they were supposed to do and gave an overview of the TV.

Geek squad is excellent. Very knowledgeable and friendly. Go above and beyond to assist and fix. Thanks guys

Outstanding Geek Squad for anybody that needs. Computers were doing.

Perfect product I recommend I recommended. I feel very nice

Always great service and very knowledgeable when answering any questions I had

Glad to be able to add these services at a reasonable cost!

This the best thing you can buy with tv always worth it

This is our second TCL 50" tv and it is the best ever.

The installers were very professional. They were on time, removed the old broken wall mounted TV and installed this beautiful LG OLED. They showed me their recommended setting. Haven’t need to change any setting though I tried, but couldn’t improve anything.

I got burned (pun intended) with my Sony A1E OLED with a couple burn ins in just owning it for 2 and a half years and didn’t have coverage. Upgraded to the LG GX OLED for my new XBOX Series X console and couldn’t be happier. I now have peace of mind knowing Geek Squad will protect from burn ins. I have used Geek Squad in the past for a product and the service is the best. No haggle or hassle. If you purchase a OLED tv I would highly recommend purchasing from Best Buy along with the geek squad protection. I purchased the 5 year plan. The cost was fair.

Good for the price and peace of mind for the protection of my items

Def always helpful and I would recommend! I love buying my products from Best Buy!

Good coverage for price. TV was returned but no hassle about warranty refund.