Customer Ratings & Reviews

This is definitely a fantastic product. I bought it for my mom as a Christmas present and she absolutely loves it. She watches our favorite shows and movies on it and it’s great to have a bunch of family to enjoy it also.

I recently had to use this for a Sony TV that started experiencing back lighting issues. I was hesitant to purchase but I am very glad I did. This was much better than a Health Insurance Scam.

I'm glad I bought this. If anything is to happen I know I'm safe and secure with the best of the best

Got this for my TV and i have no doubt I have nothing to worry about.

I usually get the geek squad protection whenever I buy anything. I made a mistake one time and didn’t get it and lo and behold. I needed it and I will never purchase anything with a big dollar value without the geek squad protection ever again.

The price was right. I have used the Geek Squad in the past and was pleased.

Great warranty! You cant go wrong with geek squad.

What else is there to say. Easiest warranty program I’ve had. I buy it with all my major purchases. I make those purchases at Best Buy because of it.

The agents set up my television and they set up a sound bar that I had had before and they connected remotes for not only the TV I bought but for an older TV as well as checked my Orbi mesh system Wi-Fi to make sure it was working correctly with the extenders they went out of their way to help me and they followed the Covid safety protocols they were very knowledgeable and assisted me when I needed a cable and I did not have one they were very very nice as well and extremely helpful. And I worked in customer service for most of my life so I feel that I’m qualified to read these people and I feel that they were absolutely the best part of your geek squad

Five year protection is really good for what it is Best Buy have some great protection deals

The Geek Squad Protection Plan is great! I had a different 65" tv thar had a problem with the screen. After just under a year, the screen went completely grey. I had the Geek Squad come and check the tv out. First they changed the PC board but that did not help. Next I got to exchange it for a new 65" tv. The process was fairly easy. The person that I spoke with on the phone to help me with the exchange was so nice and very helpful. She let me know my choices of tv's and put through my order. The new tv arrived in just a few days. I purchased a new 5 year plan also.

I bought the warranty on my insignia tv I bought less than 2 years ago, thank goodness. There was definitely an array of issues surrounding getting my warranty service but it all worked out in the end. I have just bought another 5 year warranty on my new tv.

A must to have with the technology today. I purchased it to be on the safe side.

Excellent agent and great attention, easy used and comfort

The installation of Microsoft 365 was a blessing and staff was knowledgeable.

I feel safe knowing I have coverage fo my new tv everyone should get coverage for their tv it takes the weigh off of you from worrying to much

We havent had to use it yet but its nice knowing we have protection on our investment.

It helps me trust that my 55’’ Pioneer TV will last the full 5 years if not more.

Would definitely recommend geek squad, they helped me with my warranty and I had a great experience.

Reasonable price for a long warranty. It's only $10 more to go from the 2-year warranty to a 5-year warranty.