Customer Ratings & Reviews

Good customer service and care team. On time delivery.

One of the best AMC provided by BestBuy. It is always recommented to get this protection for the peace of mind for costly devices. Pros: 1) Excellent service. The excecutives how handle our calls will make sure we are comfertable and serviced well. 2) Ease of contact - 24X7 some one is available to help us. 3) Knowledgable service persons - The person who comes home for the service / at the station are well knowledgable about the object they are working on. 4) Excellent exchnage policy. If the object is non repairable, the company will refund the fill amount (including the tax) for an excange (if the same item is not available any more). The cons i felt on this program 1) Little more expensive than the other company AMCs. 2) Some time in-home appointments takes some time (but sure it will happen with in a weeks time )

Fast quick reliable service. Showed up on time and was friendly

Well I would say that if you are looking for coverage get it!

wonderful peace of mind, is the best description I can come up with!!

I love the peace of mind that this gives me, I have two kids under the age of three and I know far too well that accidents can cause some damage, but this offers me peace of mind!

I usually get the geek squad protection whenever I buy anything. I made a mistake one time and didn’t get it and lo and behold. I needed it and I will never purchase anything with a big dollar value without the geek squad protection ever again.

Purchased to cover Granddaughters TV. Good deal for the peace of mind

I love the product, great customer service attendant.

This was a great product for the money.The service was great.

Great protection love using Greek for all my product

I got this plan and I have yet to use it and hopefully I don't need to since I bought a expensive tv but I know that if I do need it I wouldn't have to sweat with a replacement.

I love this program I feel good about my products being insured with Geek Squad

Good TV, problems arise when one becomes familiar with the interface. Redundant steps to access content; antiquated format.

The squad mounted the tv and ensured all was working before departing. Excellent service.

Definitely would suggest that 5 year warranty. Makes me feel safer with my purchase.

We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

I always get Geek Squad protection on my electronics. It’s just provides a peace of mind. Thankfully I’ve never had to use it.

They are always there available, helpful and informative on issues that arise. I am lucky that I haven't had to use them too often but they are good at what they do.

Great TV. Purchased 2 year Protection Plan. Lightning strike damaged TV 2 months before expiration of Protection Plan. TV will be replaced under the Plan. GREAT DEAL!