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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 30,848 reviews
  • Rated 4 out of 5 stars

    Lucky to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was just droped off nothing else.. have to get help installing it myself .. but happy i had the extended warranty cause tv was only a few years old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped us with our new TV having a scratch on the screen and with no problem had a new TV in our home within days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR EIGHTY DOLLARS FOR FIVE YEARS, HOW CAN YOU GO WRONG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A LITTLE DIFFICULT TO REACH A TECH.. BUT THEY DO GET THE JOB DONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Bestbuy has the best protection plan and a must when spending money on expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have protection on any electronic product. Will recommend Geek Squad service to a friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service pays for itself many times over. I could not be happier with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind against defective TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did not install my tv. Have not needed the Geek Squad’s services, yet. Purchased coverage as protection of a $1500 tv purchased 10/29/2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had one problem and they came over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some kind of error message and I called Geek Squad and they came out, repaired it free of charge and showed me how to do what they did in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to be confident about my TV working after the two weeks have passed. Thank you and goodnight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On point assistance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it recently, but in the past they have been great with resolving the issue with our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the service thankfully, but it is always worth the peace of mind knowing it is there if/when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad takes care of you even if your product is out of warranty. Can't go wrong with protection your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help u when u need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it had all the channels and app on it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is fast and good , the personal is so nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to purchase the geek package for my electronic purchases... You never know when you might need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hope I never have to cash in and use this as a very high-quality TV but I’m glad that I made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is always recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is always needed on anything that you purchased no matter where you purchase from or what it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay price for the tv purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay price for the tv purchase. However, it could a little cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if something goes wrong. Avoid the headache of guessing repair cost and get this to get it fixed right.

    I would recommend this to a friend