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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 680 Showing 13,581-13,600 of 30,848 reviews
  • Rated 5 out of 5 stars

    Good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely purchase just in case , comes In handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection to cover my investment! Haven’t had to use it! Hope it stays that way! Have had Samsung for years and never ANY service calls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good one I definetly recommend it if it is not too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Better to be in a protective way. As i have Geek Squad Protection, i replaced my TV which has On and Off problem for every 5 mins.. Thank You Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have to add this insurance, unfortunately things happen but this gives a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the new TV it works wonderfully I would only buy another Sony cuz it seems to be the best picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always been good about standing behind their warranties, so it was an easy choice to purchase this protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the guys were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can I say ? the Geek Squad has been taking care of me for years . I appreciate all you do and I can't imagine life without you guys. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my TV with no issues. They were very courteous and professional. I was very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents work fast and quick to resolve any problems. Will recommend this plan to everyone to be safe for any breakdowns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven’t had to use their service yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY the protection. I have replaced 3 tv's just months before the GS warranty was to run our.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for 2 years definitely worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used them but I am hoping I will never have to. My laptop works fine right now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TCL quality control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks great when it works, there is definitely an issue with quality assurance when it comes to this TV i have the same one in another room and it works just fine. The new one not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Strikes Agsin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use the Geek Squad for this but have used them for other installations. They are very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection because my toshiba tv died after 3 years. I figured it’s a good purchase for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having peace of mind knowing that I have full protection. Can never go wrong with having extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it after a year . Replaced my tv with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel as I could always rely on the geek squad. Yeah!

    I would recommend this to a friend