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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 30,816 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is worth getting for a peace of mind if anything should go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super easy to get it on my product. Would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have on Any Item You Buy Big or Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Quality of longevity with Washers, Dryers, Refrigerators, TV's, any Electronics product going down the tubes over the last few decades it is extremely important to just save yourself the headaches that will come not if because they definitely will. I have had to go through the Geek Squad protection services in the past on other products and they have done a great job in handling the issue and either fixing, replacing or giving you a gift card to replace the items all together. Granted recently with the Covid in the mix wait times became in the hours to get thru but I believe that will work itself out in the near future. I didn't buy extra warranties on my last two sets of Washers and dryers and they lasted on cue about 4 years and then it gets ugly with costs of repairs trying to figure it out your self etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't had to use this, but we have in the past for products and have always been happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value if I need it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to know if some thing go's wrong I'm covered, I don't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty- Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do it, you won’t regret it. Definitely has saved me monies and customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the the protection package. They stand behind the product they sell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need help tech support Geek Squad is there to help very knowledgeable and always help me out can't go wrong I recommend getting out from Geek Squad if you can't figure things out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother in law. She loves it. The picture is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cleaned out virus on laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with my laptop. They knew what the issue was and explained to me how to troubleshoot problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Accurate Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help my grandma set up her TV over the phone in under 5 min. when she could barely turn the last one on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Option at this Price Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did extensive research for a 75” television before purchasing and it does not disappoint! Excellent picture quality and the 75” uses a different panel than the other sizes that’s bright and has a fantastic wide viewing angle, making this perfect for a living room. Coupled with the 2 year manufacturer warranty and optional added coverage from Best Buy, it’s almost impossible to find a better deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was good and customer service answering questions great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and painless protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it for certain item levels. Very useful option for peace of mind. Since Samsung doesn't think much of their products and provide a minimal warranty I got this to be safe. My last tv has lasted well but the next one failed in less than 2 yrs. I Showed them the issues and they instantly gave me full credit of purchase price. Too bad they don't consider a sale price when giving credit. I had to pay out a little over $100 to get an exact replacement with the current model since there were no sales at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game get it while the price is hot folks won't regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud and clear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience the powerful, shaking bass that fills the theater sound room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you are going to purchase any electronic device! I originally purchased a Hisense 75" flatscreen TV that a little over a year later, the backlighting went out on half of the TV and right before Super Bowl Sunday...sad day... Though I wasn't pleased with customer support when trying to find a way forward over the phone, I eventually was able to get in touch with a Geek Squad representative via the chat (recommend going this route). He was able to locate my purchase, and inform me that my TV would be replaced and at no charge due to the inadvertent issues! Protect your investments! You deserve to be compensated for items that you pay for and don't work to specs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convince

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and there if you need it, would recommend for purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV upgrade plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I basically bought this TV since I was scared if something happens the TV over all I wouldn’t have to buy one all over again.. but yes this is deff worth it!

    I would recommend this to a friend