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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 700 Showing 13,981-14,000 of 30,848 reviews
  • Rated 5 out of 5 stars

    Must buy for any device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if anything goes wrong. I've only had a few issues but Geek Squad has been there for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is worth every penny. Always dependable and fast resolution to any issues I’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's cheap for its guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that your tv model will be discontinued within a year and that this covers dead pixels, any 3, is well worth the investment as much as I watch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty that cant be beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a extended warranty that stands behind their products this is the one I buy this one with all my best buy purchases it is number one in my book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents delivered the TV mounted on the wall rapidly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service happy to help and very explainitve on everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always takes care of me after purchase. Geek Squad stands by their product repair and replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the geek squad protection plan i have had zero problems with them. And customer support is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the geek squad protection plan i have had zero problems with them. And customer support is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the geek squad protection plan i have had zero problems with them. And customer support is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price. Have not had to use yet for the item I bought however, I have used their services before with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my stuff 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with bestbuy. May never need it but it’s a good option to protect your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my stuff 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with bestbuy. May never need it but it’s a good option to protect your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with bestbuy. May never need it but it’s a good option to protect your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad teke my old TV and instalemos New TV qu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents explain me evrithing about my warranty if pass something again in a few years ia verry friendly and respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeking out on geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s really know there stuff, just call them up and they will help you anyway they can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is good for teenagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is always good for teens. You never know what they could do the tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Desi. We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Glad I purchased the Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed this plan yet but I know from past experience that my plan will pay for itself in a single repair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for the money. I imagine they will just give you credit for your purchase so you can get another unit. Forget about support or repair (from Best Buy? haha!!)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put protection plan it’s the best knowing it’s Geek squad

    I would recommend this to a friend