Customer Ratings & Reviews

I love that the Geek Squad 2 year protection covers burn-in for OLED tv's, but when I spoke with Best Buy support I was informed that the protection would begin after the manufacturers warranty but when I received the Geek Squad protection confirmation it shows that the protection begins from the day or purchase. There seems to be misinformation provided from the Geek Squad support agents.

Bought this “just in case” for the 86” TV I purchased. Best Buy always has the best service.

service is great the people are nice and they make sure they do whatever they can to make sure you are a happy customer.

I think its really cool best buy offers this service, it beats buying a expensive brand new big screen tv.

its always a great idea to purchase the geek protection just in case you ever need them they are very helpful and fast

The warranty is reasonably priced with more than reasonable terms. Service is exceptional.

Reasonable annual cost for a 5 year plan to protect your asset

Best deal for a warranty I came across Best Buy is truly the best in the game with the best warranty’s in town

Love my tv. No problem, so far. Great overall quality and size for my living room.

We have had a Geek squad protection on our computers and have been very pleased with no viruses or issues since we started using the Geek squad.

I normally don’t get extra warranty but in this case I did because it is an expensive purchase. Doesn’t protect damage from fals though.

Covers everything including replacement if needed also geek squad will come and take it down if needed

I’ve used geek squad for years - they’ve replaced a TV that broke

Definitely have a piece of mind knowing that I'm covered for certain things

The Geek squad technician who installed the tv was on time and very professional. Highly recommend,

The agent mounted my tv. he was very nice and polite. he even answered all my questions regarding my protection plan

Great Warranty, includes protection for burn in!!!

So far we haven’t had to use this offer except for the original setup questions we had while it was being setup.

I haven't used it yet but am sure they do great! May need them soon

Excellent service, will certainly recommend. The team really was attentive to my needs of the purchase.