Customer Ratings & Reviews

Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

Haven’t had to use this but love the fact they will come to the house and I don’t have to take it to them

So far so good .never had any problems to bad but so far they helped out so far .. I love the service of best buy .

If you have a major purchase you have to have Geek Squad. Very knowledgable I have always used them

Worth every penny. Piece of mind. The price was reasonable

This is one of the great product that I satisfied with it. I highly recommend this product for those who want it.

We had a lot of questions they answered them. We call them back with other issues and they help us with them all.

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

The geek squad is the best squad around.. Hands down they come thru like the Cowboys on the 5 yard line...

Make sure to purchase the Geek Squad service on all you electronic devices. I found out the hard way!

If you are interested in using the television or electronics for long time, it makes sense to get this insurance. It will give you peace of mind and you can take the product to any best buy store for repair / replacement.

They are there when you need it! They are awesome!

I haven't used it yet but feel very conformable with my purchase knowing i have the Geek Squad protection

Hope this warranty come in handle when the time is right.

After having a great experience with this warranty in the past! I’m feeling good knowing that I’m covered!

Their service is above average due timing & waiting time but their personnel is reasonably good. Their warranty is excellent & a great buy

I always get the bestbuy service package. Its the only retailer I would buy it from, always hassle free.

Have not had to use it yet so I do not know from actual experience

Got it just in case due to me having baies around ,one nevers knows.

bought with LG OLED CX 55" TV. Have not had to use it but purchased it because my older LG B6P 55" TV had burn-in and had to get the panel replaced. I had warranty through Amazon which was useless but luckily for me LG covered it under warranty because it was under 3 years from purchase date. Did not want to take the gamble this time around so purchased Best Buy's warranty which will replace the TV if they cant fix.