Customer Ratings & Reviews

You need a service plan when spending money on a big ticket item. It’s just back up if the item goes bad.

Can't say it enough. Don't buy anything without the geek squad protection. It is definitely worth it.

Love how you can get protection plan on almost any items.

The Geek Squad has been our “go to” electronic service provider for more than a decade. Knowledgeable, professional, AND, on time!

The Geek team haven't been able to come out because of the pandemic. I know when I used them they were great.

I bought this so if anything happened to the tv it wouldn’t be gone for good

It’s better to be protected by insurance then not too when it comes to anything somewhat expansive.

Absolutely wonderful customer service, knows the product that they serviced, very knowledgeable and answered my questions and concerns politely. The rep I had went out of his way for me, thank you.

Anytime i have an issue they resolve it, good value to

They came on time and assured me about what they were doing to my TV. Very nice and professional. Great Service.

A little disappointed in Samsung not Best Buy for taking 6 months to get my tv exchanged out for another tv. The Geek Squad tried their best to fix it.

If you are spend a lot of money on a device its best to get protection to cover your investment

Everyone should purchase this service for all of their devices. It is so worth it. Highly recommend.

I didn’t even remember getting this but pretty cool they cover a lot of issues you ang have.

need the geek squad to help me with all of my electronics. they are always there and always patient.

Works amazingly with returns and exchanges and its so easy to contact and set an appoitnment

I love best buy........ It's the whole shopping experience for me.

You can't go wrong by protecting your investment especially with the amount of coverage that geek squad offers.

Have not needed to use it yet but the the peace of mind is great!

Bought it for OLED TV, covers burn in. I'm relieved.