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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30168 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 30,169 reviews
  • Rated 5 out of 5 stars

    Speedy, helpful & courteous geek squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small issue with a tv I had purchased, I was in my last year of the geek squad warranty and I was able to get a whole new tv! Service was great and I recommend the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must for big purchases for the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So kind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but we love geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not buy anywhere else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has top-notch sales and service. I have not had a problem since I’ve been purchasing everything from TVs to refrigerators to microwave oven. I totally recommend Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty for television as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had great service from Geek Squad in the past with my warranties so I can't complain. This is why I decided to purchase the extended warranty from them on my TVL tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth investing in. I had an issue with a previous model of my Oled and I was able to exchange and grab a larger screen for a very low cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When covering electronics items that are difficult to have repaired getting the GeekSquad warranty is a must. For the cost it can save the purchase value of the item covered. It has allowed me to upgrade one of my items with a much more capable replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works great and I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will continue shopping at bestbuy, great customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent extra warranty service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love feeling protected with any accidents for all my electronics, specially from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it when buying a large tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if ya got kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our other tv, same idea as we have young kids and it is not a good day when the living tv gets smashed and you have no warranty/protection plan and end up spending 10x as much if ya buy the plan rather than a whole new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and puts mind at ease if anything were to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad i added this on bc they help me with all my problems if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service highly recommend came out to look at what was wrong with my tv couldn’t fix it had a gift card the same day for the value that I payed for my tv the same same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NA did not use Geek Squad this time around. Sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad can assist you in setting up and repairing tech devices, like smartphones, smartwatches and tablets, as well as large appliances and electronics, I recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service several times for my computers and have had great success in resolving my issues that I have had with them. Using the remote service was great as I did not have to take my lab top in and wait for days before getting it back as the problem was able to be resolved remotely. Service is well worth the cost if you only use it a couple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful great service excellent protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The children mounted my television it’s so easy to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was very helpful I brought in a few computers that were outdated and irreparable and they were able to retrieve my info and pictures onto a harddrive. they were friendly quick and efficient

    I would recommend this to a friend