Customer Ratings & Reviews

No review nothing to say pleasure dont as me ha my use the stevice

I will continue shopping at bestbuy, great customer experience.

Excellent product, works great and I highly recommend it

Geek Squad was very helpful. They walked me through every troubleshooting step several times hoping to get my tv back in working order the same day but my tv wasn’t having it at all. So with all other options exhausted we scheduled a visit for a couple weeks out and they will be coming to install a new motherboard from my understanding.

I don't usually buy protection plans, but I have found the plans at Best Buy are well worth the money, especially on products valued at over a hundred dollars. I have every confidence in Best Buy now that I have had the experience of needing the protection plan. They were fast, efficient and I am so glad we had protection on our products. (Cell phone, tablet, TV and Laptop) Don't leave the store without checking out the protection plan for your purchase. Safety first means coverage to protect your electronics and access to quality repairs.

I’m glad i added this on bc they help me with all my problems if needed

Staff was very friendly, helpful and knowledgeable. I went in with a warranty/return and they helped out right away with no issues whatsoever. Thank you for all the help and making it easy!

They have the best of quality customer service would definitely recommend for all your electronics and appliances!

I bought a Sony TV in 2017 and purchased a 5 year Geek Squad warranty. I thought the Sony TV would last a long time, but I decided to buy the warranty just in case. The TV suddenly quit working in May 2020. Best Buy sent a repairman out to check TV. It could not be repaired. They replaced it with a new TV. So glad I had the 5 year warranty. It's also nice to be able to call Geek Squad when I have any questions.

NA did not use Geek Squad this time around. Sorry.

Such a great deal! Five years of protection for our new 50" Insignia 4K TV with Amazon Fire HD built-in. We got a very decent price. When you pay $300 for a 50" 4K TV with a streamer and a whopping five year warranty, it is a deal! So using my own personal experience, if a TV lasts five years or more, it's paid for it's self. This warranty is a good deal to cover my cheap TV deal!

Very helpful great service excellent protection plan!

The children mounted my television it’s so easy to do

Friendly customer service took care of my problem very quickly

Good option if you need to use the service to service electronics

Hope not to use it, but its good to know it is there.

I really like my TV it looks very nice it meets all my expectations it is just excellent

Great service helped wirh my return and loaded my tv in my car

Agents very helpful. The appointment was scheduled when it was convenient for me. Very professional service.

I got it for a 5 year extended warranty, I feel more protected