Customer Ratings & Reviews

Great for TVs and gadgets that are unpredictable and have technical issues. Thank You Best Buy by giving us the Best in our Buy.

We love the geek squad. I always recommend getting a protection plan even if you don’t/won’t use it! It is worth it! I will not buy another large item without a protection plan. Geek squad is nice and very quick with what they do.

Purchased the extra protection because no one actually repairs televisions anymore, and it has been my experience that Best Buy geek squad far outshines any other competitors. They address issues and concerns promptly and can correct most problems over the phone or online. Great piece of mind.

I wanted to send it abroad. On Q&A section Westinghouse confirm that it can run on 220v (Picture attached). I pull the data sheet from Westinghouse website, and it says Power Source AC 100V-240V (Picture attached). On the TV itself it is mentioned 120v (Picture Attached). I called Westinghouse, and they conflict their own information on data sheet and Q&A that it cannot run on 220v. What is true Westinghouse?

Great tv excellent image quality resolution, I use it to watch movies and play games on my PS5, I recommend it to anyone

It’s a must have when purchasing a great TV, you will have peace of mind.

Would definitely recommend purchasing the extended warranty! My old tv stopped worked properly after 4 1/2 years and because I had the 5 year warranty, I received credir for my original purchase that allowed me to upgrade to a newer, better model plus some left over to purchase a bluray player.

I bought my TV in 2021, and it started to act up, and the screen started dying. I took it back to Best Buy, and they returned it with NO issues.

I have had this support for many years now and it sure has cut down all the frustrations of any problems with a computer and Ipad and more. My computers have lasted much longer with the Geek Squad help too.

Well worth the price and was very easy to use for warranty replacement. Great customer service

We love the service we get with Geek Squad, they are professional and will take the time to trouble shoot your problem. If they cannot fix it they will replace it. I’ve been using Geek Squad for over 20 years. They are dependable and keep you posted on the status of your repair or if applicable, your replacement.

I bought my Samsung TV in store. Customer sevice was very helpful with my purchase. I am very happy with my new TV.

I appreciate the fact, geek squad will come out if necessary, opposed to me having to lug the merchandise back to the store!

Just for the overall piece of mind I would implore people to buy the extended warranty on ALL major electronics purchases! You have such a great knowable staff with the Geek Squad just waiting to help you in all aspects of your life with such product! It has been a lifesaver to this family of mine in the past which is why we always buy the coverage!

We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

Whenever I buy a big electronic item I always purchase a warranty you just really never know the way products are made these days. Better to be safe than sorry. And I’ve never had a problem with bringing an item back -hassle free

Great warranty price for such a huge tv! Great service too. Thank you Geek Squad

Bought this for the x900h tv I got from Best Buy. With it being a brand new and relatively expensive purchase, I feel much more at peace knowing geek squad is on call if anything were to happen to it with discounted costs for most repairs! Truly recommend for any expensive and applicable purchase!

One of the best tvs I have ever bought. The stand did need a little elbow grease to get screwed in..

Haven't needed yet and hope I don't! But I learned my lesson to have it on standby.