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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30293 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 30,293 reviews
  • Rated 5 out of 5 stars

    Knowledgeable in plans for certain products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection great customer service very quick with walk-ins before covid may be appointment since covid. Overall quick with services when needed for my products and high knowledge of the plans and the restrictions each plan has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind of costly but a fair deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to have this but it’s a bit costly in imo. If you have things you need help setting up in home it’s a good deal. If you have many things you want looked at and can bring them in it’s a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind to have in case with any issues. Great electronic products coming out every day but harder to fix need a AV TECH for these new electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony bravia 85inch tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that the price for the cost of the insurance for the tv is worth it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Don't assume it won't fail out of warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV failed in 11th month. Good backup decision. Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection good deal always there when you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thi protection is worth every penny! We had this on our last TV and the TV started to show screen burns after only to years. The coverage allowed us to replace the faulty TV at no additional out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend you always buy this added protection. Of course, during the Covid shut down, it was impossible to get service, but once I did, they came out, checked my TV and I ended up with a new TV. Totally worth the little bit of extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this yet but because of the deal I got on the tv I figured I’d add this plan. Had a friend need pixel replacement twice and though the tv is great can’t be too safe so went with the 5 year protection to be safe .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security is important

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Karenf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Good value, quality , performance. Good advise from sales representative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say highly professional and fast. I always will get a warranty through them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been working hard for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and interesting to watch. High quality tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty! And it’s for 5 whole years! I mean, it’s pretty self explanatory, but if you get an oled tv it is important to note that this does cover the burn in effect that sometimes happens from static images.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year warranty protection plan. Hopefully I will never have to use it but if I do I am glad I have it. I purchased the same plan on an older tv I bought from best buy years ago and it was totally worth it. If you are buying an expensive tv I would highly recommend it just to give yourself the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection = Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection means total peace of mind while using tech devices, I can focus on what I needed to do knowing that BestBuy got my back if something goes wrong with my device.I always buy protection when I shop at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1 for service and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't think twice-Buy Geek Squad Protection option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to buying expensive electronics, I have learned to add the option of additional warranty protection. It's cheap when added at the time of purchase, and it gives me peace of mind to know I'll get prompt and professional service conducted in my home. The Geek Squad Protection option is a great value.

    I would recommend this to a friend