Customer Ratings & Reviews

Sharp quality and large screen size, for a small price.

Best customer service I ever had anywhere regarding my electronic needs. Thank you so much.

Have used Geek Squad before and are year happy we have this 5 year service on our TV

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

Haven't needed the service yet but wanted to review for the gift card entry.

The geek squad has helped me several times and I like the service.

Inexpensive tv, thought it was a good investment...

What can I say, it’s geek squad. Good to have!!!!!!

Always get the insurance. Geek squad is legitimate!!!! .

We have a contract with the Geek Squad, but have not needed to contact them for our newish television. However, my mother has used the Geeks numerous times to help with issues with her new computer. They are very helpful and professional.

Always a great idea to keep some handy folks around!

I hope I never have to use it, but am glad I have it. Gives me comfort

The geek squad at Best buy is awesome. They are always there to assist you with any purchases and answer any of your questions in detail. They have experience and you can tell. I recommend getting this service when you purchase items.

I never buy anything without the Geek squad protection even though I am a long time member of Total Tech Support. I like having the security of making one call to fix any problem.

the delivery guys were super friendly and helpful and delivered right on time, as well as kept me updated as they got closer to my house

Piece of mind when dealing with flat screen led television

I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

I haven’t had to use the warranty service but knowing my TV is protected from accidents or power surges gives me peace of mind.

Unfortunately electronics don’t last and it’s taking a chance if you don’t mind replacing after a year, but if want to keep for a few years it’s worth getting the coverage