Customer Ratings & Reviews

Certainly hope this will not be needed, but good to know it was available at a reasonable price. It’s a good insurance policy to keep my new TV in perfect working condition.

I have this service on both of my TVs. It should be great. Price was reasonable and worth it.

[Employee of bestbuy] Always recommend to get protection! Got it for my new Samsung TV

For a small expense, its nice to know our product is covered for years to come!

We purchased this protection for the new 58" Samsung TV we just purchased at Best Buys. As a member of "Total Tech" they deduct 20% off the price so that helped.

If this tv is a lemon then I have a safety net. I hope I don’t have to use it

I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

For my big-item purchase that contains delicate electronics, this seemed like a good idea, "just in case." So far so good, but you never know, and it does give me peace of mind.

5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.

They delivered my replacement TV when the original one lost picture.

Good service i read the reviews they were amazing good staff all the agents are friendly and 5 year protection is so awesome thank you once again

Great price for five years, excited to have it for our tv

Best purchase ever ! It came in handy when needed.

I went to best Best buy to get help.and. They definitely help me out. I been shopping at the store for years.

Agents came to pickup tv and installed replacement in no time.

The nivel of service and greatest assistance from the Greek squad are incomparable. They’re one of the best reason I get all my electronics from BestBuy.

[Employee of bestbuy] The geek squad was very helpful and when getting a nice tv it is worth it

All of my experiences with the Geek Squad and Geek Squad representatives has been quick, professional, knowledgeable and friendly. Would recommend them to everyone.

Purchased this to cover any potential problems with my product. I've had to use it before, and the process was very easy, which is why I continue to get the coverage with other products I buy.

Excellent service provider with Geeks Squad production