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Customer reviews

Rating 4.7 out of 5 stars with 30678 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 30,678 reviews
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty with any new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection life saver for everyday life. Choose me for the 400

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to be better safe then sorry. The cost was not bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to review a service but in the past it has been good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always offers a quick response. Purchased a new TV an elderly family member and I couldn't be there to help. The squad walked her through the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Servicing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have geek squad When there’s any problems with your rich days and you have warranty, they come right on the surfaces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Higher the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing my 7O inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this plan for myself and luckily I never needed it. However, I assisted my mother in purchasing a 65 inch 4K Samsung set the same year. She had some problems with the set several times. She called the Geek Squad at her local store and they quickly dispatched team members out to get her set sorted out. The last year of her plan, she had issues with the screen. Once again they came out but determined the set would need to be replaced. I assisted her with selection of a new set. She was more than pleased with their help and the new Sony replacement set. She received a brand new set better than the original one and even had enough credits remaining to get another 5 year plan of Geek Squad service. All of this without having to spend another penny! Geek Squad service plans are fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that this gives me, I have two kids under the age of three and I know far too well that accidents can cause some damage, but this offers me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use this but appreciate i purchsed for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved by the Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Purchased 2 year Protection Plan. Lightning strike damaged TV 2 months before expiration of Protection Plan. TV will be replaced under the Plan. GREAT DEAL!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps you rest assured when making high dollar purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect plan to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this plan and I have yet to use it and hopefully I don't need to since I bought a expensive tv but I know that if I do need it I wouldn't have to sweat with a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have worked with the Geek Squad for a past TV issue. It was really easy and issued was resolved I would recommend purchasing the Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need it but peace of mind if I do!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the assist.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. I take care of my stuff but you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost NEVER buy the geeksquad protection, but I bought an expensive television and I made the choice to purchase the plan. Glad that I did! About 2 years after my purchase a red line randomly appreared smack down the middle of the screen. I knew it was out of warranty and at the time I had almost forgot that I purchase the plan until I checked my email. I contacted the geek squad who ultimately determined that it could not be fixed. They replaced the whole tv for no additional cost! I received a brand new television AND an updated model. I was so satisfied that I purchased the protection plan again, a two year this time, but either one is worth the money!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      This is music to our ears, and I'm grateful you stopped by to let us know about your positive experience with our Geek Squad Protection plan. We're always here to help, and please give us a call if we can ever assist you with anything else!

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth the value! Enjoying the assurance of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! Delivered on Time! Met my Expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv started smoking so i order another i picked my TV up the girl that brought it out was very pleasant and my aide helped her put it the Van that was very good day.

    I would recommend this to a friend