Customer Ratings & Reviews

Fast and easy and on time gʻgggggggggggggggggggggggg

Reasonable insurance plan for 5 years for my new TV unit

Geek squad helped me get a new tv after the first on broke within a couple months, glad I paid extra for the insurance

Called them about a problem- ended up not being a technical issue, I asked him what he suggested I do, he told me and it worked. Great people to deal with

awesome protection for large purchase plus any computer service needed at no charge

This is the perfect item to have. It is protection for my items purchased.

This protection plan is priceless to me because it allows me to enjoy my television. I don’t have to worry about if it will die on me like my Samsung did after 4 yrs. I will never buy Samsung again because their quality control on screens and laptops has gone way down. They are in such a rush to bring products to the market, they aren’t testing them properly. This plan will probably never get any use because my Hisense Tv seems to be working as should, but ya never really know. And that’s the great part of it because if it does act up - I’m covered for full five years.

Had a large TV that started to fade after 4 years, Geek Squad service replaced it and helped with new install, and guidance and help. Ryan and Dimitri were awesome. great job easy to deal with. Took a week to call, get an appointment to come to the house, assess, replace and correct problem. Really fast turnaround. So glad i got the coverage!

I hooked it up myself but I like the idea that Geek Squad will fix the TV for 5 years if anything goes wrong with it.

I'm not a technology-minded person. As a result, I want someone I can call if I have a question about the product I've purchased, or a problem arises. Having Geek Squad protection gives me peace of mind because I know I can call them 24/7 (yes, I've called them in the middle of the night), and they will help me. I've had excellent service, which is why I always add Geek Squad protection,

I have used the warranty twice. I received excellent guidance and help each time. Service was on time and professional.

Always easy to exchange broken mouse. .

The tv is incredibly clear and worked easily right out of the box.

Geek Squad services are always hassle-free, I never buy anything and don't attach a plan if its available, cause you never know. I also love I don't have to deal with a third party

Came into store with a broken Dyson and I was back out of the store with product replaced in less than 30 minutes!

Im an insignia fan. I actually purchased a used 65" right before I got married. Uhm 09 i figure. I bought this tv on sale last summer because the sound was going in and out on the old one. I was more than happy when I found this on massive sale!

I had geek squad protection on my previous two televisions. Both TVs went out at about four years old. They could not find parts to repair either television so they simply reimburse me the full price I paid for the TV. What more could you ask for.

They are always on time and they do really good job with repairs

I know anything will go wrong with my purchase but it's nice to have some security just in case. The price was a little high for my taste but again I think it's worth it for the 2-year coverage

The agents helped me in setting up the TV! It was my first time. Im very appreciative!