Customer Ratings & Reviews

Necessary coverage. Worth purchasing to protect our tvs

Never remembered that I had this but didn’t need it

Purchased over a year ago and still going strong. No lines or bad leds Would purchase again! Recommend this item.

Purchased the 5 year warranty since so many electronics don’t have a long life span. It’s inexpensive and hopefully we never need it, but we have the peace of mind.

Was not checked out after installing now tv will not work with remote I have tryed to get them back but customer service has not made it happen I can not recommend this service if they cannot make my new Q-LED work with remote can’t figure out why Best Buy wants input from customers but after reading reviews doesn’t follow through and make it work with Samsung remote control

I love Geek Squad! Always a fantastic deal for the cost. They are always so nice and helpful. A must buy for me when I purchase new equipment.

I've never been let down by geek squad and any issues have been quick resolved and settled.

This is always great to have a extra piece of mind.

Geek squad is the thing to buy if you are buying electronic products from Best Buy. It gives you piece of mind. Less hassle and great customer satisfaction. I never had any problem whatsoever but would love to see quick phone connection when I dial customer support.

It's good to have the protection plan in case something goes wrong with the tv. I like that geek squad will make house calls for any needed service unlike at other retailers where you would have to mail a large tv for service!

Always always always get protection plan. I have kids and every time I have skipped it it's been damaged by my kids within a week.

At first i pondered was this goin to be a good buy, for such a low price. After owning it for a few months i now realize that its wasnt just a good buy but a GREAT ONE

BELIEVE ME, this is the best purchase you can buy when buying these new large-screen OLED TVs. New technology can cause various problems and having this warranty coverage has saved me now twice on previous 77" TVs. Well worth the money over time.

Geek Squad protection for my TV is great. Used it for the first time and the agents that came to my house were professional and explained each step of the process. Unfortunately, they could not fix my TV so I ended up with a new one just as described.

Geek Squad fantastic Service company with quick complaint response.

One of the best tvs I have ever bought. The stand did need a little elbow grease to get screwed in..

Extended warranty works with BB. Fulfilled their obligation to replace or repair towards the end of purchased warranty.

Crucial for any large purchase a Best buy. Always worth it to put protection on your item.

Excellent tv. Love it. Best tv that's i have owned. Big looks gd on my wall

I decided to hold off purchasing larger, more expensive TV and wait for latest technology (4K, Curved TV, OLED) to evolve and prices drop. Based on that criteria Brandon from Best Buy pointed me to Samsung's top of line 1080p as less costly alternative, and am very happy with it. Only reason I didn't give a 5 rating, is the relatively poor speakers & sound (I later purchased a sound bar). Otherwise great picture, no motion refresh issues, along with excellent Best Buy sales and support.