Customer Ratings & Reviews

This is my first tv since 12 years! I have stepped into the future and I love it! The quality is great will be buying another in the future but bigger

The phone geek squad team was very helpful! Tried trouble shooting and determined that the t.v. was not repairable.

Love the Geek Squad, A+ help! They are always available if you need them!

Always get get squad protection when it's available. Seems like products have a certain lifespan nowadays. Always comes in handy plus you get the new models of items if they have been discontinued. They also give you the money you payed for the item just in case you want to get an entirely different product.

Geek Squad set up the TV & got it started. They were helpful & open to questions. We mounted it to the wall later.

It’s good knowing that if anything ever happens Geek squad has you covered.

What's better than to have a 2 year geek squad protection on your products that you purchase. We have not had to use it yet, but it is there in case of a problem.

My device has not had any problems, but having the peace of mind that if it broke or malfunctions I could easily get it fixed. Amazing service

Geek Squad Protection is always a good purchase. If nothing else, it will at least put you at ease for however many years it's for. If anything goes wrong, you're basically guaranteed a working product. Whether they fix yours, or give you a new one.

Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

We always get our products protected and it has proven to be a god send. Have had to replace 2 TV's prior to expiry and what a deal! We are reimbursed if they cannot repair and you get a new one. You don't always need to use which is the preferred method - but if something happens you're protected!

Great extended warranty on your brand new flat screen TV so if anything happens to it, Best Buy will fix it or replace it would recommend anyone

This feels like i am reviewing geek servitude. haven't used it yet, but figured i needed it since 4 year old OLED had major burn-in issues. totally should be covered by mfr, but i guess they didn't anticpate a pandemic and that my burn in would be "CNN LIVE CORONAVIRUS PANDEMIC" not kidding

I like the tv. The only issue was the picture quality during football games. Did not realize it until football season started

Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

little problem with color and picture it was replace it in 2day.Technician came the next day.

EXCELLENT EXCHANGE SERVICE BY LOU IN FLORIDA NICE CHAT

So happy to have this service. They have installed a TV, completed installation of a printer and wi fi in my home and installed a dishwasher. I have purchases planned for Christmas and Geek Sqaud is my definite go to.

The team showed up on time, very professional and safe. They kept socially distanced and wore masks. Provided us recommendations on TV placement, etc. very much worth the additional cost to have the TV installed professionally. Highly recommend.

TV stopped working while under warranty. They sent it out and it was too much to fix so they instead gave me back the money I’d originally paid for it. Used that money to get a 60”. No hassles. Will always go with the extended geek squad warranty!