Customer Ratings & Reviews

They were super helpful and insightful . I literally was in the store for maybe ten minutes

No comments about the service because the guy delivered the tv and we took care of the rest.

it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

I always get the warranty and it pays off. twice now I have had TV issues from TV's that I have bought from Best buy and both times due to the warranty I was able to return the TV and get money back towards a new TV. I highly recommend getting a warranty with any large electronic purchase.

Beautiful tv!!! Love the way movies sound! No sound, just the tv

Great Service! Nick and Gordon were professional installers. Quick install and answered all questions. Thank you for the great service! Love the set-up and look of it. I would recommend to everyone.

geek squad are really helpful and friendly good at what they do

Better coverage than other place’s protection plan

Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.

I purchased for a minimal fee a warranty on the TV. I feel confident that Best Buy will stand behind their warranty.

I have not purchased the protection in the past and regret not doing it. I purchased it this time because I had got it for another product and I liked how they applied it and gave me a new product as they were not able to fix it.

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

I had a warranty with them on my old tv and when it suddenly stopped working they replaced it with a more expensive better tv

Not worth the money by the time you pay for this you could have a new upgraded itrm

It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

Unfortunately, I have had to use a Geek Squad protection plan a time or two and each time it was no hassle got my refund to purchase a new that same transaction. I've always bought a plan on my bigger more expensive products it and it's been well worth it each time I've had to use!

I obtained the 5 year warranty because we were purchasing a brand of tv that we have never owned before. I hope we will not have to use it, but we feel that if we do Bestbuy will make things right.

This service contract is well worth it. If anything goes wrong they will come fix it or replace

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.