Customer Ratings & Reviews

Always very polite and helpful as well as good service time never have to wait long for appointments or visits

They replace the fridge without an issue but I lost food twice and sent li the form twice never was reimbursed. Talked to different mangers they even said they woukd send it and still never was reimbursed. So as far as that it fake and they wont reimbursed fir the food. All my lobster, dhrimp and steak never replaced 2 times. So dont wate your time filling ut iut becwuse that part is like scam.

I always purchase extended warranty with Best Buy The Geek Squad they are absolutely the best excellent customer service I've never had any problems with purchasing an extended warranty with Best Buy.

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

Always good to CYA get a extended warranty. Need 7 more letters!

Love it’s so good to see the people that love it and appreciate how they are doing things

This is very good I bought it in case something happens to my TV. I used it one time because I had a question about my TV. Geek squad called me back right away and gave me advice to fix the problem.

Have not had to use yet, but have in the pay and had good success with repairing my devices

The agents helped me setup my television, the gents were very helpful and professional.

I always purchase Geek Squad service when purchasing computers, TVs or appliances. The Geek Squad is very responsive when I call them. I like the ease of making appointments and their in-home services.

Great deal @ 2,000.00. These wont last long. Buy the warranty, no worries..

The Geek Squad protection plan is a smart way to go when purchasing an item from Best Buy. It's always best to have a protection plan and don't need it than to need it and don't have it.

I’m so glad that Best Buy have you guys I like having protection on shorten things like tvs watches and apple products and other things too it’s very helpful.

this warranty is great my sister purchased one with her new tv and almost 3 years later the tv went out by a storm and they gave her instore credit for the full price to replace her tv. wonderful company

The agents are very helpful resourceful and very knowledgeable and keen to help your needs

Geek Squad is very knowledgeable and fixed an issue I was having with my laptop. They had it finished before I left the store and it was cheaper than I thought it was going to be. Awesome crew!

The protection plan sounds wonderful and hopefully I never have to use it.

Great value priced insurance, especially for a huge TV. Hope we never need it.

Great price for 5 year geek squad warranty on my 50 inch tv.

Tv is working great and the color is way better than I expected. Thanks bestbuy!