Customer Ratings & Reviews

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

It is good for time being.There is a little shaky hut only if you see it carefully.

Haven't needed Geek Squad assistance but have heard good things about their service.

I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Well worth the money. I’ve used them for my computer needs as well as I got free installation of the car stereo I bought because I had the membership. Well worth the money.

This is a great service for any product you purchase that you pay a lot for believe me when that 65 inch TV arrives you want to make sure it looks good mounted on that wall

A must have for your electronics, covers most problems you would have with your items, geek squad is super helpful and easy to use

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

Product seems to be a pretty good value. I would appreciate a better way to document my purchase. It is sometimes difficult to retain the email with the details of the warranty. A printed off or electronic certificate would be easier to locate if needed.

love this tv. amazing picture quality. Also easily connect to our Alexa and apple devices.

Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

Everything has gone well with the services requested and for those that didn't work the first time a second technician was sent out to resolve the issue making me happy with the service.

I had an LG tv before and didn't buy the protection and when it was still under warranty it would have been so much easier if I had purchased the protection. I totally believe in it and my friends have told me also how good it is too.

i purchased a new TV. I needed to have it delivered and installed. By purchasing this it was more economical then paying for delivery and installation. Installation was great.

Always nice service I am very much satisfied with the service and people are really good. So kidding.

Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

My new 5 yr geek squad plan for my new Tv is offering such a terrific money savi g warranty on my phone if broke or not working right. Who doesnt need this?

Geek Squad Services are recommended especially for large UHDTVs. I enjoy the service in Culver City because they do stand behind their product in case the item breaks or is damaged in some way, and it's very much recommended. I would say get the five year plans if you can afford it since it does get costly when you purchase only the two year plans.