Customer Ratings & Reviews

Courteous and efficient. Conscientious of our home and property.

Love geek squad protection peace of mind on my beautiful tv

Protecting your purchase is what counts, it really does help

Love geek squad and thankfully i had program. Tv i had for year and a half went bad and they replaced it in one day.

Definitely will always add geek squad protection for my tv. They come out when you have a problem. Friendly people who help you over the phone to set up the appointment.

I feel more secure in my purchase knowing I have a 24/7 tech support. For those of us less savvy in tech , the Geek Squad is an excellent source to help navigate you thru .

I can wait to use it. I got it because my last mess up with in a year and there was nothing I could do about it. This for backup

Major purchases always get the the Geek Squad Protection. You never know what may happen, but this gives me a sense of comfort.

Just in case the screen cracks as things have been known to fly at the tv occassionaly.

I was made aware of all the functions. And he explained clearly what apps would cause problems for my laptop. Thanks Best Buy agents for sharing information with me.

I have not had a need to use the Geek Squad Warranty. i wish i had purchased for my previous TV though. That one had issues around year 4.

I have used the geek squad for years On the tv instalation I had to have your guy come out a second time and fixed the problem your sup contractor did

On larger purchases, almost always purchase the extended warranty. Geek Squad and Best Buy are great to work with, as long as it's all under warranty.

Purchased the protection because it was inexpensive for the protection it provides. We haven’t needed to use it.

I can’t tell you the importance of this protection. Best Buy has you covered completely!

I hope I will never need it but I'm super happy I was able to purchase this protection for our tv.

I have had excellent experience with geek squad protection plan

Geek squad sent their best techs, who were great, attempted to address our concerns and when they weren’t able to, brought in more techs

have hopes of never needing the use of geek squad for this TV, unlike the numerous amounts of part repair and part replacement over the 6 years of my Samsung Plasma, previous TV

So far don’t have to use it and hopefully don’t have to but if at some point I have to hopefully they are there.