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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30890 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 30,889 reviews
  • Rated 4 out of 5 stars

    Too good to pass up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to make use of my Geek squad protection plan as of yet but based on the description of the plan, it seemed too good to pass up. Hopefully if I ever have any issues, bestbuy will honor this plan with little to no hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased the service agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that we originally had a service plan because we needed a replacement TV when something and the service plan covered the whole cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for my new tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked, installed and set up my new 55” flatscreen TV. Friendly and professional too. Now I have 5 years of Geek Squad Service and protecting. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased on new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new TV and added the Geek Squad protection in case of future repairs. Hoping we won’t need to use the service but if we do I hope they provide the best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily refunded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter’s tv stopped working and it was no problem refunding some money because it couldn’t be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good purchase this product exceeded my expectations!! I would recommend this to each of my friends and family members! Great job Best Buy team!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad with any electronic purchase is a MUST comes in handy just because you never know what can happen if something happens to your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't have to use it but I had to get the warranty just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad refunded my purchase price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad protection on my old tv and glad I did. Tv died 18 months later. Best Buy was not able to get the part so refunded me the full purchase price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    secured with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection plan for TV offers free repair at home, or free pickup and delivery to repair at their center. this is quite hassle free. They also offers only 3-5 dead pixels minimum needed instead 9 with samsung warrenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always stands by the warranty. My local store is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, great value for peace of mind. Also get the reliability of the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been super happy with our TV so far. Easy to navigate if you are new to Roku and streaming. Like that I can put the remote on my iPhone too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys. Have always helped me with advice on installation and gave me delivery options that best suited my schedulle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 2-year protection plan when offered. It has helped me tremendously over the years with items that stop working after the 1-year warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and size!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked everything about the TV i purchased!! Picture Quality is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use this feature but definitely feel at ease knowing it’s there when or if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection now I can rest assure that whatever happens to my electronics that I don’t have to worry because beat buy will have my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great tv and great price was easy to sent uo and best buy delivered it quick and the drives was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the extra money. After 4 years my old tv went bad and they quickly replaced my old tv with a new one.

    I would recommend this to a friend