Customer Ratings & Reviews

Bought it because it would be cheaper to purchase than buying another new tv if this one has a problem.

I bought this plan on my Sony TV and it definitely paid off. My TV ended up breaking just before the 2 year mark. Geek squad was quick and easy and helped me get a new TV delievered. This is a must buy for any high end electronics.

Gave me a full refund in store credit which helped a lot!

Thank God I had an extra $500. for insurance because my $3,000. dollar TV was broken and scratched with the leveler they were using, during the set up they pinched a cord or wire. Now I have to wait another month.

I had to wait on hold fr a few minutes but everything went well

I could not have a computer, printer or tablet without Geek Squad. I can't praise them enough. They have saved me more times than I can count. They are on speed dial.

I HAVE NEVER HAD TO USE THIS PURCHASED IT JUST IN CASE

The protection here is stellar, always had a easy transaction.

The Geek Squad was great! I am so happy that i had the protection plan on the TV that was replaced and bought fir the new TV. It reallt is worth the cost. Geek Squad was great!

Have never needed to use it. BUT... It's better to Have one and not need it, than to Not have one when you do need it. Always opt for a good warranty or service product

The agents did a great job loading my TV into my car correctly.

best buy is so good.the price is very good. delivery is so quick

I love the warranty system they have they stand by what they say they will always help you with the problem unlike other stores I think bestbuy has the best program

Got my mom a tv for Christmas and I highly recommend the protection plan if anything happens to it your covered.

Good service, hopefully i dont need to use my warranty.

Great service and support for a product. Easy to replace when needed.

This warranty is very beneficial because if something were to happen , for example water damage the the tv. If they can't fix it then they will replace it with a new one. It's good especially if you have kids and they play with the electronics.

Never had to use it but geek squad warranty is like an American express card..never buy anything without it

Haven't had need to use this yet, and hopefully won't have to. But with other Geek Squad Protection Plans I have always been more than satisfied with the results.

Purchased the 5 year Geek Squad warranty after having a LG go out on me after 15 months (3 past the factory warranty) mother board would have cost me more than I paid for the tv. Although I hope I don't have to use this.