Customer Ratings & Reviews

Awesome protection that was available when I purchased the TV

Best protection ever! Had the Geek Squad set up my laptop & move my pics from my old laptop onto a flash drive i purchased & everything was seamless! I was ready to turn on & go with my laptop once i got home with it! Definitely a must to have with any electronics! The techs are so informative & know their stuff!

I just wanted to protect my investment. They only disappointment was contacting Best Buy back customer service, You have to purchase Best Buy 30 day price guaranteed or become a member I’ve been buying for Best Buy for over 20 years, Best Buy wouldn’t even meet me halfway on the price match over a $50 difference that I would’ve need to purchase Best Buy membership

Never had to use them but purchased for back up if needed they came highly recommended

wonderful peace of mind, is the best description I can come up with!!

They were nice and helpful when my TV screen went black. I tried for hours to reset it by unplugging it and waiting and plugging it back in to the power outlet. Nothing worked.

OLED televisions have gotten much better about image retention and burn in but it is still possible no matter what they tell you. Best buy service plan states in its coverage that it covers Burn in on OLED televisions and as far as I know nobody else does no matter what coverage they purchase. Televisions these days aren’t made to last no matter what brand you go with it and I’ve read tons of reviews of flagship TVs going dead with months of purchase and many just after the one year warranty expires. It cost a little extra but I feel better knowing I’m good for at least 5 years.

I recommend being part of this squad, it offers you the best guarantee and helps your purchases.

Great TV for streaming and video games. Soun quality is great. Would Def recommend.

Purchased to cover Granddaughters TV. Good deal for the peace of mind

Peace of mind from a stand up company….love Best Buy

Highly recommend it just in case anything happens, my last tv just stop working, lucky it was still under manufacture warranty

Was super easy to get it on my product. Would recommend it.

Geek Squad.delivered my Toshiba TV 55 inch right on the day set. and brought into my house carefully.

Reasonable price for a long warranty. It's only $10 more to go from the 2-year warranty to a 5-year warranty.

Excellent service and very sastified with this work

Excellent service! I would recommend. Very helpful!

The agent that came to my home told me that instead of getting a new Roku remote and trying to figure it out with my older tv and Roku 2 player, just go ahead and get a Roku tv. He was able to find a Roku tv that would fit in my entertainment center on Best Buy's online store. All I had to do was pay for it online and wait for delivery. The tv came in a couple of days and set up was easy and not complicated; now I'm able to watch my channels! Thank you!

About 3 years ago I helped an old friend who is very technologically challenged by a 58” tv. I made sure she bought the 5 year warranty from Best Buy. Just in case. We the just in case happened and the tv failed. I called Best Buy on her behalf and was quickly and efficiently forwarded to a really patient and knowledgeable customer service representative . Following a few questions he informed me the tv was not repairable and that the full purchase price would be refunded. We talked about applying that amount to a newer better larger tv and within 5 minutes delivery date was set. We, of course opted for a new 5 year warranty. A few days later new set arrived and old one taken away. I installed the new set and my friend could not be happier. Great service.

Never buy electronics without buying the ertra warranty. If something is going to happen to any piece of electronic equipment that you buy and you dont have the warrenty, you just wasted your money on the product