Customer Ratings & Reviews

We bought this tv for a family member who is bed ridden. This TV provides exceptional viewing experience. Color is sharp and sound is great even without a sound bar. The remote is easy to use which is a blessing. The price was extremely good and of course we choice to add on the protection policy which was extremely cost effective but truly dont think we will need it. There were many add on options to view free for 30 days. A great idea to test things out and see if these things suit you. This transaction was easy and delivery was quick and on time. Samsung is the best product in this class and Best Buy has the greatest service. A very good experience.

This was a good buy for price it’s great the image is beautiful the only problem is the smart tv part. Thought it was the batteries placed name brand batteries. And the tv remote still lags in allowing you to go through apps to pick what you wish to stream.

purchased it but have yet to use it. The TV we have still works

It helps me trust that my 55’’ Pioneer TV will last the full 5 years if not more.

But where is my code to use for my free 2 month apple tv subscription?!

Bought this because as in previous experience, Best Buy does repair or replace TV’s. I had a DLP that had some kind of part failure and Best Buy took care of it. I have also bought TVs with this warranty and have not had issues. Its good for “peace of mind.” I most recently purchased this for an OLED. These TVs have a small risk of panel failure and/or image burn in. Best Buy offers coverage for this. I doubt I’ll have any issues, but just incase. I decided to get 5 years of coverage. TV’s are sensitive tech these days. They are difficult to transport etc... In home service is best.

Fast and easy to help quick response friendly people

Gotta have that peace of mind when it comes to any purchase you make.

I love this, I use it as a monitor for my pc and it’s so nice and bright

Convenient, better to have it and not need it than need it and not have it.

Always good to work with even though I've only had to have used the service once.

I always have a great experience with the people at geek squad

I've used Geek Squad before on other purchases and it comes in handy. I just don't like the fact that the TV come with one year warranty, so as soon as you purchase The Geek Squad protection, the protection cards immediately, so I basically only got one year protection. Not not a good idea in my book. It should kick in once my one year warranty is over that came with the TV, so I thought.

I had some issues with my television, due to an update on when updating the software. Finally, after some time the manufacturer sent out a tech to remove some hardware on my tv and replace it. My warranty did not start till within a year from the purchased date. And that is ok, my television is still on and taken care of either way... It just took a couple of days like 30-45 days due to scheduling and procedures with the manufacturer. However, it saved me a couple hundred dollars...

A excellent way to secure my led tv and most of all the price.

I feel safe knowing I have coverage fo my new tv everyone should get coverage for their tv it takes the weigh off of you from worrying to much

If you have kids I would suggest you make this purchase

We havent had to use it yet but its nice knowing we have protection on our investment.

I love the extra feeling of security, knowing my product is covered!

I didn’t use them to assemble the tv and haven’t had any issues yet, but if we do it will be covered by the geek squad.