Customer Ratings & Reviews

Best protection at a fraction of the price. I wouldn't buy without this protection.

I have purchased warranty in the past which has worked well for me

I've used Geek Squad twice. The first time they repaired my television on site (my home), the technicians both times brought their own folding tables and cloths to my residence, the second time the parts were no longer available so the technician had Best Buy credit me for a replacement Television. I highly recommend this service. I just bought a 50" bedroom TV (Dec 12, 2023), and guess what I added on as a Just In Case...Geek Squad coverage! My thanks and respect to all of the unsung technicians that Best Buy utilizes to make their warranty incredible.

Had to use my Geek Squad Service just 2 months before it was expired on my 75" TCL ROKU TV .. IT WAS REPLACED WITH AN UPGRADED MODEL AND I BOUGHT ANOTHER 5 YEAR GEEK SQUAD SERVICE..

Geek Squad.delivered my Toshiba TV 55 inch right on the day set. and brought into my house carefully.

looks and feels nice except for the tv stand. tv stand base is nice and heavy and metal. but the shaft and mount is plastic holding a ~50 pound tv. therefore it wobbles as you set up or whenever you touch. out of the box settings are ok but its annoying to find the right settings especially if you want to get rid of the stutterrinf on fast moving objects. also annoying how intelligent mode is not always the best, so i end up going back and forth between intelligent mode on and off. but when its off you have a myriad of settings to mess around with which gets annoying furthermore. so you either always have to compromise something using their preset settings or adjust/edit settings everytime you watch something different. so unless you are constabtly going to watch the same type of things, you may spend more time than you want messing with settings. the biggest thing that bothered me is when you see bright and still objects, you see like pixels or dots moving. like when u try to see how detailed someones pores are, you also see dots moving so it seems like you have a damaged tv? im not sure how to explain it or if it is a problem but it bothers me.

Overall a great deal for 2 yrs protection, especially with young children in the household!!

Always good to have have not to use yet. Years ago I had their protection with a smart TV, when things went wrong I got the tv replaced no hassles These aGeeks are pretty cool.

Thank you very much! Stay on the top line. Appreciate it! Shalom!

I recommend being part of this squad, it offers you the best guarantee and helps your purchases.

I hope I never need this! I expect that service will be excellent if ever needed.

I always get a warranty from bestbuy on big ticket items, and i defenitly feel better about my purchase.

A protection plan is great if you're overly cautious and almost a must if you have children. Would highly recommend for purchases over $100, especially if they have a lot of moving parts.

When I was with geek squad it was well everything went well

If you don’t protect your purchase don’t cry later it’s insurance

I always recommend protecting your equipment. It’s an investment.

I always get the total protection. I guess it was called geek squad before but now it’s total and it

Getting a warranty is a must in this brand. This is the 3rd tv delivered within 5 years.

Support has been good so far. I hope the protection plan is worth th purchase if needed.

Never had to utilize, but glad I have this just in case!