Customer Ratings & Reviews

I am so happy i got the protection plan, not because I've needed it yet, but b/c it makes me feel sure that best buy will be there if something should happen

Love the Geek squad. Have used them since they first started.

Replaced numerous items with this protection plan. Well worth it.

Useful for if my technology is broken i can replace it easily

I bought this plan along with Sony xbr55x830d and as soon as I switched on tv , it had sound problem and due to this plan I got brand new factory packed tv.

I have not had to use it yet but I am feeling comfortable knowing if I need if that it is there for me.

G.etting insurance against defect or damage is a no brainer in my book ,some thing always goes wrong the second year of a purchase ---I'm prepared this time

I always get geek squad when offered. Geek squad is always worth it. I love the flexibility of this service!

Good easily install best quality picture. I love best price

Protection plan, you can’t go wrong! Gotta protect the goods!

I highly recommend getting the Geek squad protection it worth it because of all the benefits

If the item covered breaks BB will fix it and you will receive it repaired at no cost.

Good proctection services for a good price. Much better than to have a 5 year when it's not much more expensive than the 2 year. Covers alot of damages.

So far we haven’t had to use this offer except for the original setup questions we had while it was being setup.

its always a great idea to purchase the geek protection just in case you ever need them they are very helpful and fast

Geek squad is always awesome! They are very polite and professional. They try their best to resolve any issues.

service is great the people are nice and they make sure they do whatever they can to make sure you are a happy customer.

Geek Squad has always worked well for me would definitely use again

Rating something you hope to never need is awkward. But it gives some peace of mind knowing I have the service if needed.

The agent mounted my tv. he was very nice and polite. he even answered all my questions regarding my protection plan