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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 774 Showing 15,461-15,480 of 30,901 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and very convenient. The Geek Squad was very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly service and easy to install with word per word instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great quality fast and easy puck up procesing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend installed and mounted the tv. It working pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I'm coverered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs tend to be moving and expanding so fast that you can't get parts anymore. 2 years later.. I wont need to worry about that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best part of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best part of being a Best Buy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best part of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best part of being a Best Buy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best part of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best part of being a Best Buy customer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap added insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with tv for daughter in college so if something comes up she can handle it herself. Have not had to use it yet. TV still working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, super easy to install. Tons of fun. really sets the mood for any party or event.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never leVe wothlut it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, super easy to install. Tons of fun. really sets the mood for any party or event.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, super easy to install. Tons of fun. really sets the mood for any party or event.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I like a lot it help very much keeps my stuff godd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable team. Though yet to use my 5-year protection. I will definitely recommend geek squad to friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeky mishaps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's protection, so it's got to be good....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it yet, but like anything else... if i didn't have it, i would need it! Better to be prepared... especially when dealing with electronics!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for service plan for five years. Would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard help repair my computer and get warran

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was very helpful and very knowledgeable of the service and explaining the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection plan just to have a good security I’ve used them before so I always get this…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am floored at the extended warranty that was offered with the Samsung TV purchase. The price and terms can't be beat!!! Thanks Best Buy!

    I would recommend this to a friend