Customer Ratings & Reviews

Really glad we got the protection. It’s so worth it for a piece of mine.

They do great work and help with all my needs even time I have a question they know the answer even ten years back when I purchased stuff for Best buy they can still help .

This comes in handy when your trusty electronics decide to break down.

Great picture and great value! Would highly recommend it!

Every time I buy a big item I buy it with the 5-year protection plan I haven't regretted it yet Best buy has honor the deal and I protected my family

Great tv with great clarity, easily accessible and can navigate great

Very professional and knowledgeable On time Highly recommend

While we haven't taken advantage of this yet, we decided to get it for our new Roku 43" 4K television because it was affordable and two years, which is a good amount of time, and often within the timeframe that if something is going to go on the fritz, it will. Well worth taking the worry out of the purchase!

I always splurge for the 5 year Best Buy Extended Warranty because I sleep better at night knowing that if I have any issue with any of my TV's that are 43 inches and up, which are all of them, that Geek Squad will come out to look at them and take care of any issue other that physical damage caused by neglect etc. Most people are unaware that a one year manufacture warranty means that after the 15,30 or 45th day that one is allowed to return an item for a refund or exchange means that you will be left to deal only with the TV manufacture. I equate that to being on a raft in the middle of the ocean.

I always get the warranty package!!! Highly recommend! I had my previous TV from Best Buy and it went out after only 18 months. Best Buy replaced it and reinstalled the new one at NO Charge!

The agent set up my TV and downloaded all apps for me!

I have used the Geek Squad in the past, and they have been very helpful. Knowing that you have someone to call when something happens to your product is a relief.

For electronics and appliances, I always get as much protection as is offered. It pays off!

Agents lead me to the right product for what I needed

No issues with their service. So far I have had no issues.

Got just in case, got it for a mid range priced TV.. Have had issues in past with Geek Squad protection plans (had to go to Corp to get it covered as store refused to honor it).. But in the end got the other product replaced. Was told that this would not be an issue this time but only time will tell. Worth it if you have the time to call Corp to make sure you are able to use it should the store refuse..

This was purchased to protect my investment. I love having protection just in case something happens

Four years into the plan our 65" TV was having issues. The part was going to cost more than replacing the tv so we were given the option of a replacement or store credit for the amount we paid four years ago. We also had the option of buying a new protection plan for the new tv. Geek Squad phone support was very easy to work with getting this set up. We'd definitely recommend this!

It’s a protection plan, I mean what can you really say?

Purchased this warranty with my son's 43 inch Insignia tv. His tv went out within a year of purchase, and after I contacted customer service to let them know they did honor my warranty but let me know since I was getting a new item I would have to repurchase the warranty.