Customer Ratings & Reviews

Got the TV, brought it home, hooked it up and love it. Works great.

This is one of the best tv's I have ever bought, Samsung is by far superior to any other Tv brand in the market and purchasing from Best Buy? everything will always go right. Don't forget to use Geek Squad!

I mean all I did was get protection. If anything happens to my TV then I'll be able to get it fixed, so it definitely lowers my anxiety around that.

Equipment or Appliance extended is my warm blanket of security. Anything goes wrong...Best Buy will make it right. Geek Squad always helpful...being an older person it's nice that while I don't know much the individual(s) behind the GEEK desk have always been patient. Warm blanket & Kindness...doesn't get much better than that! :)

The service on the Geek Squad plan is prompt; exceptionally easy to use, and friendly.

Having this is what saved me from having to pay for a TV that I purchased for two years that broke on its own. Geek Squad replaced my prior TV quickly and the process was simple. The best TV ever.

Reasonable insurance plan for 5 years for my new TV unit

The tech was very friendly and very helpful. Wish more places were the same.

Not much to say since just got it and nothing gone wrong yet, hope you don't need it but feel relief that do. Just reviewing for the gift card entry.

Very helpful when they are needed. They are very kind

Gav and Chris are both an asset to the Geek Squad! The service I received was impeccable. They were able to provide me with the necessary equipment for my tv. I highly recommend and would use them again for future services.

Great TV for an affordable price :) Has a clear image and sound and was very easy to set up.

They help me with the microwave installation, super great polite personnel

I have had Geek Squad protection since I bought my computer and laptop. I have put it to great use. All I have to do is call the number and someone is there to help me. When I had a hardware problem I was told to take the computer to the store. The Geek Squad fixed that problem also and because I had the contract there was no charge. Since I am an older senior citizen I do not have the know how to fix the more complicated problems. Just call the Geek Squad is my motto. They are always there and will help you out, and with a smile.

Would not purchase an expense item without having a extended warranty and the price was right.

WE discovered after unboxing the 75 inch television, that there was an internal flaw....the screen did not show! When I called, the gentleman said a replacement television would be sent out and the flawed one would be picked up....and it was within 3 days!!!

I had problems with my other television and the geek squad helped me quickly replaced my television set in 2 days.i would definitely give this insurance A Big A.its a must have be safe with the geek squad.....

After spending over a grand on a 55 inch Sony Oled tv, the 5 year protection is a MUST HAVE for added peace of mind. This gives you an additional 4 years after the 1 year manufacturer's warranty expires. To me, this was a "no brainer" and since the TV was on sale with 900 dollars off the MSRP, the 5 year plan even cost me less.

great deal will buy again best buy had everything we needed for the office

Any issue that I had geek squad they been there helping to me to fix it I would 100 percent recommend the insurance