Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30387 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 30,387 reviews
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has saved us on more than one occasion. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was no problem for my son in law

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were backed up so I had my son in law install and set TV up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Protection Plan for my 8K TV. I think it is worth it because BestBuy gives me the opportunity to deal with them directly instead of mailing stuff or 3rd parties. Specially, I have the piece of mind that if my TV needs to be replaced I will receive a new one instead of a refurbished one (It has happened before). In that case I rather buy a new one than getting something that has different defects of the one that I turned in (Specially with phones, it has happened more than once).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never have to use my geek squad protection, but I have peace of mind knowing it's there if I ever need it! I've been shopping at Best Buy as long as I can remember and they've always treated me good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best deal around! Geek Squad are great assSets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan is well worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers the best warranty. I will not buy electronics without purchasing the Geek Squad protection plan. I’ve had a few large purchases that failed and Best Buy repaired or replaced my items just as promised. I suggest the extra expense for the protection to all my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty terms!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always to add their warranty cause they always take care of the item without question!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my electronics and if they can't repair they replace. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment, very important purchase. That's why i chose best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on my larger ticket items. It gives me piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting, as it's reassuring to know that your product is in good hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet, but I know how great protection plans are with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a most have. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD 2 YEAR PROTECTION PLAN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad for a open box TV I purchased and I give me a since of comfort. I like knowing if i have any problems with a large expense item, its covered by professional technical associates. I've used geek squad services in the past with my laptop and their services helped me in the most necessary time, during college. Thank you Best Buy for having the a very reliable service, Geek Squad is great!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with having peace of mind that if anything goes wrong with your product that it will be fixed or replaced. I have not had to use Geek Squad as of yet and hopefully I never will. One thing I did hear about the Geek Squad Protection is that replacement value of purchase goes down every year. For example if i purchased a $1000 tv and a 5 year warranty and after 3 years I start having problem and they cannot fix it and have to replace it. I will only get a credit of $400 towards a new Tv. I don't know how true that is but I did hear that from a BB employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and great to have peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to have some extra protection for life’s unexpected events, and I like having that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was great and I love the way they treated customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care of my apple care replacement thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv hidden feajtures that are free, great high resolution and the size is just perfect for a room Would highly advise you to get it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Testing the waters

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet so don’t really know it’s worth but I know if you get a good GS rep it’s a good service

    I would recommend this to a friend