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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 30,824 reviews
  • Rated 5 out of 5 stars

    Peace of mind done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad, ah, the Best Buy nerds, but don't downplay them, they know their stuff and are easiest to work with over other big box stores. Great peace of mind at a low price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for any expensive device is worth it period. Dont over think it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and wonderful customer service! Store clerk was extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help, I knew what I wanted and they helped me find it and put it in my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A guarantee that it’s going to be perfect is well worth it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Great customer service. Terrific personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this coverage on another TV and it really paid off for us! The TV had a defect after 3 years of use and this protection coverage replaced it. Of course the model was discontinued so they gave us another TV... for the same amount we had paid 3 years earlier! We were upgraded to a state of the art TV with all the bells and whistles! It is worth investing in this coverage!! We will always purchase it for our high end purchases!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection, protection, protection!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Don't kid yourself, get the protection and put your mind at ease should something go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift is protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my nephew a new TV for his birthday end it was a little larger and I recall the troubles they had putting that one up so I decided to add the geek squad with TV set up and delivery it was well worth It for my nephew as with his schedule it was nice to come home to a new TV hanging on the wall above the fireplace and the TV is protected for five years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Geek Squad Does Upstairs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does upstairs delivery, setup and haul; away and rescues my bad back. I used Best Buy's crack service division, The Geek Squad to install my new 77 inch HDTV in our small home theater room upstairs. They exceeded all my expectations from speed, cost technical smarts, courtesy and COVID-19 safety. Price was more than reasonable for the total value we received!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 5 Year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year as many short warranty TV breaks just after warranty ends, so lets see how long this 65 will last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it thankfully so hard to rate but the price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind to know we are perfected way past the manufactured warranty as well as the store warranty. Our tv went out after 4 yrs and knowing we’re covered more than the expected life of the product is peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The exception to the rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I stay away from warranties; however, Geek Squad warranties are the exception. Highly recommend spending the coin if you are buying something expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents lead me to the right product for what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in-store service. Product was unopened and no box damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing that I have protection for years to come. Thank you Best Buy for making this so easy on me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad’s the Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some a problem arise with a product. Geek squad took care of it immediately over the phone. Unfortunately had to replace it but they did it fast and without any problems at all!! They exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and great to have peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to have some extra protection for life’s unexpected events, and I like having that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to electronic purchases, I always get the Geek Squad Service Warranty. It has helped on a few purchases bought at Best Buy in the past years.

    I would recommend this to a friend