Customer Ratings & Reviews

I'm hoping that years down the road I will look back and say this was a well decided upon option that I never had to use. I like what all coverage this Geek Squad Protection offers beyond the manufactures warrantee. It wasn't a pressure sell item presented to me, but something I was interested in purchasing before ever making my TV puchase. As mentioned, I hope never to have to take Best Buy up on it, but it's pure peace of mind if I have to.

Worked when I had a repair on my television. Glad to have this access.

Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better

I had an agent come to help with some dead pixels on my TV. He was polite and efficient, giving me all of the advice I need before ultimately replacing the product. Highly recommend for peace of mind!

I bought tv mount and set it up on the wall by my self. Geek squad thank you.

It's cheaper than most 5-year warranties on the market. I hope I never have to use it so I can't tell you how efficient and good the company will be. But I had a problem with Best buy once before and they fixed it as best as they could. Problem was delivered the wrong TV and they couldn't fix it until the deliverer said it was delivered which took them days.

The Staff of Geek Squard are the best...Phil always greets me with a Welcoming Smile. His expertise is always astonishing to always helps me figure it out. Our challenging time on the Laptop or Internet are swift and rewarding with the answer to my dilemma! Jason, the GM, always helps me as well. He always takes time to make sure I have been given the best service. Great Star!!

Great protection plan specially for TVs as it covers everything

I favor buying from Best Buy largely because of their Geek Squad for technical questions!

Floor staff uplsold me to the 5 year protection plan. Hopefully i dont regret it

Good services. Havent had an issue with geeksquad yet

Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

It is worth the extra price for the extra warrantee. Highly recommended.

Never win but i gave it a shot because you never know.

he did really good mounting my tv and taking the old one down

Done on the phone as the order was placed verbally.

Good TV with very good resolution and a good experience.

5 Yr Warranty Protection Is Amazing. Just never know what can ever happen to your appliances when you buy them especially at an Pricey Price. Anything is possible to happen so I went with the 5 yr warranty protection which it’s covered through “Geek Squad Protection”

The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left