Customer Ratings & Reviews

The best thing the Best Buy includes is the guaranteed of the products.

Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

I highly recommend geek squad warranty for tvs. They go above and beyond. I have dealt with other services and geek squad is up there with the best with little to no hassle.

I like buying the extended warranties on electronics it gives me an extended piece of mind that if my product had a problem in the future The Geek squad has my back.

Definitely worth having the protection incase anything happens.

Awesome extended TWO Year warranty. Love the Geek Squad warranties. Because typically if something goes wrong during the warranty BestBuy will just swap it for a new unit versus wasting time waiting for a repair! Well worth the warranty for peace of mind!

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

I like the knowledge of having a five year warranty if it is needed. Great price

Excellent home delivery and professional service thank you geek squad awesome service

Need this protection on all your devices. Great Geek squad protection to have.

I had a five-year plan on my previous TV which went up unexpectedly. It took a couple weeks to have the TV looked at but they found it done. When they issued the replacement they gave me full value towards the new one. I actually upgraded my TV from the 50 inch switch died to a new 55 inch same brand for about 30 bucks!

Absolutely excellent decision as my TV needed a repair within 12months and completely replaced within 24months. WARRANTY was well worth it as the service was great and the replacement went so smoothly that we had new TV on the wall within 3days.

Love it for TV , never had any issues though but great peace of mind

This is a great (refundable) option if you want protection. Bought it for my last TV and when we relocated and left the TV behind, Best Buy prorated my refund and I got a good chunk of change back, so my warranty fee wasn't wasted on something I no longer owned! Great way to go for peace of mind protection.

We had a crack in our TV and Best Buy replaced it the next day! We had our brand new TV set up and running for thanksgiving football! Thankful for the Best Buy annd geek squads awesome customer service!

If I am going to invest in such a expensive item as my 75 in tv [X900F], then I have to purchase insurance on this. Hope I never have to use it. Always rely on Best Buy for a lot of my needs, especially my major electronics. They are quite knowledgeable and eager to provide their input. Please, do ever remove this store so close from my home here in Kendall.

Great product to have for those expensive items! Unfortunately we had to us it numerous times for our 70 in. 4K t.v. and had to swap out for a new set in just 4 months. With a bit of back and forth, was able to get the warranty prorated and transferred to the new set. Otherwise, the warranty is considered fulfilled once a new set comes into play. This part of the policy I do not agree with. Even so, I would still recommend it

I know people look at warranties as a way for companies to gain more money from you, but I am a BIG fan of Best Buy's warranties. For one, why would you spend hundreds of dollars on a product and not cover it? You don't buy a car and not get insurance? I've had great luck with ALL of my electronics (knock on wood) but I still don't want to risk it. If I spend hundreds of dollars on a product, its an investment that I want to make sure is covered.

I appreciate the addition of extended warranty a lot for electronics and other devices. Best Buy is good at taking care of issues that occur down the road, particularly if you have this extra coverage.

Service's great staff was very helpful and informative.