Customer Ratings & Reviews

It's Geek Squad support. What can I really say other than they will help you. I got this as a way of extending the warranty on my new TV. Really this is a peace of mind service. Just payit once and then you're guaranteed 5 years of service on your purchase. It's just one less thing to worry about.

I Purchase Protection on every best buy item I buy, but not just any protection........ Geek Sqaud protection! They replace with equal value of a product if your not satisfied. Im always going to recommend them because every time they have done service or replacements of my products its been shown to me that they are very concerned about my satisfaction towards their service and that is the bottom line most important thing for me as a customer. 5 stars guys!

Geek Squad Protection has saved us on more than one occasion. Highly recommend!

Haven't used the warranty yet but have used Geek Squad before. They are professional and take time to explain features of new TV's

Great price. Really good value for the money. Good deal.

I'm always questioning my self when I have to purchase protection for my large purchases. I purchased the protection to one of my TV's 3 years ago and my TV started to flicker. I called to get it service, however they could not fix it and my TV was replaced!!! You may not ever use the service but it sure was nice to have it when you need it.

Haven’t used it. Hoping to not have to. Bought just in case.

I bought this to replace my old TCL that had its power supply randomly get destroyed. This model is a major upgrade in picture, and I haven't noticed the same spy chips from my previous TCL. Totally recommended as it's comparable to TV's 3x its price.

Gives peace of mind on a major TV investment and has always been super easy to work with.

I have had the geek squad come to my house on several occasions with different items over the years. And they are just great.

I found out after first purchase to add Geek. Works wonderful from home did not have to go into store for one of my devices. But did on computer problem and they solved the problem very quickly.

Was recommended 5 year or 1 year warranty i chose 5

Exceptional service provided by the Geek Squad. Best Buy is my go to for all electronics. They provide great customer service, products and prices.

Geek squad knows everything, really kind people and always willing to help

This was a five year warranty package that includes damage coverage from a lightning strike, which is what terminated the TV the new purchase replaced. I hope I do not have to use this coverage so I could provide a more thorough rating. I did have a problem with the new TV, but it was within a year of purchase, so Geek Squad protection told me I needed to process my claim through the original manufacturer warranty plan.

Best buy offers excellent customer service and piece of mind for my expensive tv

Did not need a full service install, but prompt and curtious service on time and they called ahead. Good service.

This very much helps a lot when you have big purchases. You need to protect your products at all times and geek. Squad protection is very helpful.

the geek squad was very helpful I brought in a few computers that were outdated and irreparable and they were able to retrieve my info and pictures onto a harddrive. they were friendly quick and efficient

We purchased a 5 year warranty for our new LG TV. The original TV we bought had really bad pixel burn on the screen, and the 2 year warranty really saved us. We purchased the 5 year warranty for the new TV we traded for with hopes that the TV outlives it's warranty. The cost of $30 for 5 years is worth the cost, especially if something happens to the TV.